Vehicle Assistance Agent

🔥 0 minutes ago

🎰 Nevada – Remote

🎰 Nevada – Remote

💵 $56k - $66.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Motional

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2020

🚗 Transport

🤖 Artificial Intelligence

Transport • Artificial Intelligence • Automotive

Motional is a leading company in the development of autonomous vehicles, focusing on making driverless transportation a safe, reliable, and accessible reality. A joint venture between Hyundai Motor Group and Aptiv, Motional has been at the forefront of driverless technology for decades, creating SAE Level 4 autonomous vehicles for ride-hail and delivery services. The company emphasizes safety and innovation, leveraging advanced machine learning and automotive technology to build fully driverless vehicles that integrate smoothly into mobility networks, providing an enjoyable experience for daily transportation and deliveries.

📋 Description

• Monitor Motional autonomous vehicles (AV) operating on closed courses and public roads • Assist in the AV decision-making with real-world events to ensure safe and efficient paths of travel • Monitor AV camera feed to ensure the cameras and AV are functioning properly • Monitor AV systems to ensure AV and systems are functioning properly • Provide support to AV in real time to assist with direction or safety of travel • Work closely with various engineering teams for system testing and testing of new scenarios • Work closely with design teams to support the development of functions and performance of AV • Interact with AV to resolve tickets and issues through various software and hardware • Reporting of system functionality issues to management in a timely manner • Other duties as assigned

🎯 Requirements

• Demonstrated interest in autonomous vehicle technology, with a strong commitment to safety, reliability, and mobility outcomes. • Prior experience in autonomous vehicle operations, automotive, robotics, fleet operations, technical training, or adult learning environments. • Experience delivering instructor-led training, facilitating technical workshops, or conducting structured onboarding programs. • Ability to diagnose and troubleshoot issues across automotive systems, robotic platforms, computer hardware, software applications, and network infrastructure. • Working proficiency with Linux-based systems and familiarity with scripting languages used for diagnostics, automation, or analysis. • Proficiency with Microsoft Office and Google Workspace tools, including PowerPoint/Slides, Excel/Sheets, and Word/Docs. • Successful completion of required role-based eLearning and certification content related to supported vehicle platforms and systems. • Demonstrated ability to apply logical, unbiased analysis to problem-solving, including isolating issues, documenting findings, and tracking resolution through established processes. • Proven ability to follow detailed procedures, execute tasks accurately, and quickly learn new tools or workflows, with a strong attention to detail and safety-first mindset. • Strong written and verbal communication skills, including the ability to simplify complex technical concepts and communicate effectively with both technical and non-technical audiences. • Excellent organizational and time management skills, with the ability to manage multiple priorities in a time-sensitive operational environment. • Ability to adapt to changing conditions and apply flexible, creative thinking within established operational and safety guidelines. • Availability to work flexible schedules, including nights, weekends, or holidays, to support operational needs. • Valid driver's license with a clean record.

🏖️ Benefits

• medical • dental • vision • 401k with a company match • health saving accounts • life insurance • pet insurance