Performance Manager

🔥 12 hours ago

🌪️ Oklahoma – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Logo of Motive

Motive

11 - 50 employees

Founded 2020

🛍️ eCommerce

🚘 Automotive

☁️ SaaS

💰 $806k Seed Round on 2022-11

eCommerce • Automotive • SaaS

Motive is a provider of streamlined, high-performing dealer websites designed to enhance customer experience in the automotive industry. With a user-friendly interface, it allows dealers of various sizes to easily manage and scale their online presence. Motive offers integrated conversion tools and a vehicle discovery experience, making it a valuable solution for automotive dealerships looking to improve their digital operations.

📋 Description

• Own the health, performance, retention, and growth of assigned client accounts • Serve as the primary owner of client relationships • Act as the consistent point of contact and proactively manage communications, expectations, priorities, and follow-ups • Build trusted partnerships by understanding client goals, priorities, and business structure • Develop a strong understanding of clients' geographic footprint, corporate teams, and dealership operations • Monitor client-site performance across automotive and digital KPIs • Deliver clear, actionable performance insights through regular client meetings • Align Motive's solutions with client business objectives and performance goals • Drive expansion opportunities for Motive products and additional dealership-group sites • Support client onboarding and ongoing adoption of Motive tools and workflows • Lead application training sessions with client teams and key stakeholders • Collaborate with the Motive Product team to share client feedback and performance insights

🎯 Requirements

• 3+ years of experience in customer success, account management, or consulting within the automotive industry • Superior written and verbal communication • Comfortable working with performance data, analytics, and reporting • Consultative communication skills and ability to build trust with client stakeholders • Highly organized with the ability to manage multiple accounts and priorities • Collaborative and comfortable working cross-functionally • Must be a resident of the United States

🏖️ Benefits

• Motive contributes 100% of the cost of employees' health, dental, and vision insurance premiums • Motive covers 50% of dependents' health, dental, and vision insurance premiums

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