
10,000+ employees
🏗️ Construction
💼 Consulting
🏥 Healthcare
Construction • Consulting • Healthcare
Sedgwick is a global provider of technology-enabled risk, benefits, and integrated business solutions. They help people and organizations by managing and mitigating risk with solutions in accident, health, disability, unemployment compensation, and liability claims administration, among others. Sedgwick offers services such as claims administration, building consulting, forensic accounting, and forensic engineering. Their specialties include property restoration, brand protection, and loss prevention across several industries, including agriculture, construction, and environmental sectors. The company emphasizes diversity, equity, and inclusion (DEI) as well as environmental, social, and governance (ESG) practices.
🔥 13 hours ago
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10,000+ employees
🏗️ Construction
💼 Consulting
🏥 Healthcare
Construction • Consulting • Healthcare
Sedgwick is a global provider of technology-enabled risk, benefits, and integrated business solutions. They help people and organizations by managing and mitigating risk with solutions in accident, health, disability, unemployment compensation, and liability claims administration, among others. Sedgwick offers services such as claims administration, building consulting, forensic accounting, and forensic engineering. Their specialties include property restoration, brand protection, and loss prevention across several industries, including agriculture, construction, and environmental sectors. The company emphasizes diversity, equity, and inclusion (DEI) as well as environmental, social, and governance (ESG) practices.
• Monitor team and colleague technical and quality activities with a focus on trends and quality compliance • Recommend office training needs to management • Plan and initiate actions facilitating overall office performance, development and improvement • Administer the COMPASS program and conduct local office file audits • Present audit findings and results to local, regional and national management • Assist Operations managers in coordinating and implementing national quality initiatives at the local level • Manage and coordinate training and improvement activities needed to meet operational and technical audit requirements • Manage colleague coaching, mentoring and group training • Manage new colleague training • Provide supervisors with objective colleague quality measurements for the MAPP program • Participate in quarterly national TPM review meetings with national TPM and Quality leaders • Conduct training during regional claims school quarterly • Perform other duties and client projects as assigned • Support the organization's quality programs • Travel as required • Administer company personnel policies and follow staffing standards and training recommendations • Interview, hire and establish colleague performance development plans • Conduct colleague performance discussions • Provide support, guidance, leadership and motivation to promote maximum performance
• Bachelor's degree from an accredited college or university preferred • Professional certification such as AIC, CPCU or ARM preferred • Eight (8) years of related experience or equivalent combination of education and experience required • Five (5) years claims management experience required • Two (2) years supervisory experience required • Two (2) years service with the company preferred • Maintains technical claims and jurisdictional expertise • Clear and conceptual thinking ability • Excellent judgment, troubleshooting, problem solving, analysis, and discretion • Ability to handle work-related stress • Ability to handle multiple priorities simultaneously • Ability to meet deadlines • Computer keyboarding • Travel as required
• Work-life balance • Caring culture • Career growth opportunities • Training and development opportunities • Reasonable accommodations • Equal opportunity workplace • Drug-free workplace
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