Field Service Technician III – Global Sustainment Program

🔥 0 minutes ago

🏈 Alabama, Arizona, +41 more states – Remote

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💵 $70k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Motorola Solutions

Motorola Solutions

10,000+ employees

Founded 1928

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Motorola Solutions is a company that provides a comprehensive safety and security ecosystem, offering technology solutions to protect people, property, and places. The company specializes in critical communications, video security systems, command center solutions, and managed & support services. Their products include mission-critical P25 radios, professional DMR radios, broadband devices, and video security systems powered by AI analytics. Motorola Solutions serves various industries, including public safety, education, healthcare, law enforcement, and more, with a focus on enhancing operational efficiency and response in critical situations. They are committed to delivering solutions that help their customers stay connected, communicate clearly, and act with certainty in the harshest conditions.

📋 Description

• Provide on-site and remote upgrades and troubleshooting of Motorola ASTRO systems • Provide technical support for specialized systems and product applications • Troubleshoot software-driven electronics • Provision communication system infrastructure and optimize RF and Broadband architecture • Maintain, optimize, test, and document complex communications systems • Submit weekly reports of activities and accomplishments • Install, configure, and maintain computer network systems, including cabling, routers, switches, firewalls, and bridges • Maintain server hardware/OS and software infrastructure • Troubleshoot system- and application-related issues • Work closely with Motorola Solutions customers, subcontractors, sales, engineering, project management, and customer support teams • Travel internationally and domestically up to 75%–80% of the time

🎯 Requirements

• 2+ years experience in IT, networking, technician, field service, system technician/specialist, radio frequency, or land mobile radio • Basic knowledge of networking, Cyber Security principles, Active Directory Administration, and LMR Communications • Advanced knowledge of ASTRO core applications including UNC, PM, UEM, ESXi, IMW, KMF, HBSS, and PKI • Ability to lift approximately 50 lbs • Ability to administer and troubleshoot in an IT-type or technical environment • Proficiency with Microsoft Office products and Google Suite applications • Strong verbal and written communication skills • Strong self-management, people, organization, and attention-to-detail skills • Knowledge of wired communications systems, LAN, WAN, cabling, routers, switches, firewalls, and bridges • Ability to maintain and troubleshoot server hardware/OS and software infrastructure • Comprehensive understanding of IP networks • Ability to obtain acceptable adjudication of DOD secret (T-3) clearance within 18 months of initial employment • Completion of SF86 questionnaire and fingerprinting for national security positions • Willingness to obtain CompTIA Security+ or CISSP certification within the first 12 months of employment • Ability to obtain/hold a U.S. Passport and International Drivers Permit, and legally drive and rent a vehicle as needed • Travel internationally and domestically up to 75%–80% of the time • Permanent residence within 60 miles or less of a mid- to large-class international airport • Legal authorization to work indefinitely in the U.S.; employer work permit sponsorship unavailable • Must be a U.S. citizen with ability to obtain necessary security clearance • Desired certifications: CompTIA Network+, Security+, MCSE, or CISSP • Experience with HBSS and CAC/PIV authentication-based systems • Experience developing and executing Motorola ASTRO upgrades preferred • Experience with Motorola ASTRO technology, Zone Core, ASTRO Networking, Microsoft Active Directory, McAfee security suite, MCC7500 dispatch, NICE Logging, IT, LMR, E911, Dispatch, and Radio Frequency

🏖️ Benefits

• Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • Referral Payment Plan • Remote work arrangement • International and domestic travel opportunities

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