Account Director, Sales

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $155k - $175k / year

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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mpathic

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

Healthcare • Consulting • Food & Beverage

mpathic is an AI-driven safety and analytics company that offers SaaS products and APIs to record, transcribe, analyze, and improve human–AI and human–human interactions in clinical, life‑science, and enterprise settings. Their offerings include speech-to-text transcription, PII redaction, behavior and checklist analytics, human-curated benchmarking datasets, red‑teaming expertise, and an Observing Agent API to add domain-informed guardrails for healthcare and medical agents. mpathic targets life sciences, clinical research organizations, healthcare providers, insurers, and HR/enterprise teams focused on empathy, safety, bias reduction, and compliance.

📋 Description

• Win new business with AI builders, labs, and enterprises • Own a quota and target-account book across AI builders, labs, and large enterprises • Run the full sales cycle from first conversation through signed contract • Sell AI safety solutions, including evaluation, benchmarking, red teaming, and human data services • Sell AI conversation monitoring and analysis to enterprise organizations deploying AI • Build and execute account plans and multi-thread across technical, research, product, trust and safety, risk and compliance, legal, security, and executive stakeholders • Generate pipeline through outbound, networking, partnerships, and events • Shape deals around the SaaS platform and add expert-led services when needed • Lead discovery conversations covering AI safety challenges, risk concerns, and success criteria • Partner with Clinical Solutions and Product on demos, pilots, proposals, RFPs, and security or procurement reviews • Navigate legal, procurement, information security, and contract negotiations through close • Coordinate customer handoffs with Customer Success • Identify and pursue account expansion opportunities • Maintain accurate pipeline, forecasts, account notes, and CRM records • Share market, competitor, and customer feedback with Sales leadership, Product Marketing, and Product • Learn the platform, services, and customers; shadow customer conversations and delivery programs • Build account plans and target lists and generate qualified pipeline • Meet or exceed quota, close new logos, establish trusted-advisor relationships, and help refine sales processes and playbooks

🎯 Requirements

• 7+ years of experience in enterprise B2B sales • Track record of closing complex, six-figure-plus deals with long, multi-stakeholder sales cycles • Deep experience selling SaaS • Ideally, experience selling technical products such as AI/ML, data, analytics, security, or developer tools • Familiarity with selling services alongside software • Experience selling to AI builders or labs, enterprises adopting AI, or selling conversation analytics, monitoring, quality assurance, or risk and compliance solutions is a strong plus • Ability to speak credibly with technical, research, clinical, risk, and executive audiences • Curiosity about AI safety, evaluation, and behavioral science • Strong discovery, negotiation, and forecasting skills • Ability to maintain disciplined pipeline and CRM records • Self-directed and collaborative • Enjoyment of working in an early-stage, remote-first company

🏖️ Benefits

• 50/50 on-target variable compensation • Equity eligibility may also apply