Associate Director, Learning & Development, Chronic Care Trainer

Job not on LinkedIn

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $142.4k - $224.1k / year

⏰ Full Time

🟠 Senior

📚 Learning and Development

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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MSD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1891

🏥 Healthcare

📦 Logistics

🧬 Biotechnology

Healthcare • Logistics • Biotechnology

MSD is a leading biopharmaceutical company known as Merck & Co. , Inc. in the United States, Canada, and Puerto Rico, and as MSD globally. The company focuses on scientific innovation to deliver medicines and vaccines for various health challenges, including oncology, vaccines, infectious diseases, and cardio-metabolic diseases. MSD operates multiple divisions, including Human Health, Animal Health, and Research & Development. With approximately 75,000 employees worldwide and a significant investment in research and development, MSD is committed to improving global health through its scientific advancements. Additionally, the company places a strong emphasis on diversity, inclusion, and corporate responsibility. MSD’s operations extend worldwide, offering opportunities in numerous regions and promoting diversity and innovation in all aspects of its business.

📋 Description

• Support and facilitate field-based learning for Chronic Care Customer Team Representatives within an assigned region • Partner with Chronic Care Sales Leadership, Learning & Development, and cross-functional stakeholders to execute regional training aligned with national strategy • Build representatives’ clinical, managed care, and commercial acumen • Deliver and facilitate clinical, product, and disease state training using HQ-approved materials tailored to Chronic Care portfolios • Conduct field-based coaching and ride-alongs to improve customer engagement, selling effectiveness, and account management capabilities • Support new-hire onboarding with sales leadership across product knowledge, compliance, and customer engagement • Assess training needs across districts and territories with commercial operations, regional cardiovascular managers, and customer team leaders • Align L&D plans with territory business plans and customer needs • Identify regional business opportunities and translate them into targeted learning interventions • Adapt national L&D content to local market dynamics and Chronic Care customer types • Provide feedback to HQ on learning effectiveness and gaps • Act as a bridge between field teams and L&D • Collaborate with marketing, medical, and access teams to ensure consistent and compliant training delivery

🎯 Requirements

• Bachelor’s degree required; Business, Life Sciences, or Education preferred • 5+ years of relevant experience in sales, training, marketing, or healthcare field roles • Experience in Chronic Care, specialty, or cardiovascular/endocrinology space • Demonstrated ability to deliver training in-person and virtually • Demonstrated ability to coach field teams effectively • Strong interpersonal, communication, and influencing skills • Ability to analyze field insights and translate them into actionable development plans • High level of adaptability and ability to work in a dynamic field environment • Prior field training or learning facilitation experience preferred • Experience supporting product launches or competitive markets preferred • Strong understanding of account-based selling and healthcare ecosystem navigation preferred • Advanced presentation and facilitation skills preferred • Reside within the assigned region • Valid driving license required • No visa sponsorship • 25% travel required

🏖️ Benefits

• Annual bonus • Long-term incentive, if applicable • Medical, dental, and vision healthcare • Other insurance benefits for employee and family • Retirement benefits, including 401(k) • Paid holidays • Vacation • Compassionate days • Sick days • Remote work arrangement