Director of Commercial Operations – Immunology

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🔥 0 minutes ago

🌽 Illinois, Nebraska, +2 more states – Remote

🌽 Illinois – Remote 🌾 Nebraska – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote

💵 $231.9k - $365k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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MSD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1891

🧬 Biotechnology

💊 Pharmaceuticals

⚕️ Healthcare Insurance

Biotechnology • Pharmaceuticals • Healthcare Insurance

MSD is a leading biopharmaceutical company known as Merck & Co. , Inc. in the United States, Canada, and Puerto Rico, and as MSD globally. The company focuses on scientific innovation to deliver medicines and vaccines for various health challenges, including oncology, vaccines, infectious diseases, and cardio-metabolic diseases. MSD operates multiple divisions, including Human Health, Animal Health, and Research & Development. With approximately 75,000 employees worldwide and a significant investment in research and development, MSD is committed to improving global health through its scientific advancements. Additionally, the company places a strong emphasis on diversity, inclusion, and corporate responsibility. MSD’s operations extend worldwide, offering opportunities in numerous regions and promoting diversity and innovation in all aspects of its business.

📋 Description

• Lead, recruit, develop, and retain a high‑performing regional team to execute approved customer engagement strategies that achieve business objectives. • Own the customer portfolio and overall customer experience, ensuring delivery of accurate and trusted communications across all team touchpoints. • Build and sustain business relationships with senior leaders and industry thought leaders to support strategic engagement. • Align account plans with payer and managed-care considerations to optimize access and reimbursement strategies. • Deliver regional business results and meet defined P&L targets. • Communicate and embed a customer-centric vision across large teams, motivating employees at all levels toward shared goals. • Contribute to national strategy and tactics through active participation on cross-functional teams. • Proactively identify and pursue opportunities to grow the business. • Maximize business potential by leveraging payer, patient, and HCP interactions and interdependencies. • Provide input to set annual financial goals for the assigned customer base. • Ensure compliance with company policies, business practices, and regulatory requirements.

🎯 Requirements

• BA/BS degree and at least 10 years of experience in sales, marketing, or managed care within the pharmaceutical industry. • Minimum of 3 years of people management experience. • At least 3 years’ experience building and managing customer relationships. • Resident of the U.S. Central region with the ability to travel up to 50%, including overnight trips within the assigned territory. • Demonstrated ability to develop regional strategic business plans, implement omnichannel strategies, and partner cross-functionally to achieve launch and growth objectives. • Strong knowledge of Regional healthcare dynamics, including provider organizations, IDNs, specialty pharmacies, and access/reimbursement considerations. • Track record of building and developing high-performing teams; strengths in strategic agility, business acumen, decision quality, driving results, managerial courage, and building effective teams. • Valid driver’s license.

🏖️ Benefits

• medical • dental • vision healthcare and other insurance benefits (for employee and family) • retirement benefits, including 401(k) • paid holidays • vacation • compassionate and sick days