Vaccine Customer Representative

🔥 12 hours ago

🌲 Oregon, Pennsylvania, +1 more states – Remote

🌲 Oregon – Remote 🔔 Pennsylvania – Remote ☕ Washington – Remote

💵 $79.2k - $124.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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MSD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1891

🏥 Healthcare

📦 Logistics

🧬 Biotechnology

Healthcare • Logistics • Biotechnology

MSD is a leading biopharmaceutical company known as Merck & Co. , Inc. in the United States, Canada, and Puerto Rico, and as MSD globally. The company focuses on scientific innovation to deliver medicines and vaccines for various health challenges, including oncology, vaccines, infectious diseases, and cardio-metabolic diseases. MSD operates multiple divisions, including Human Health, Animal Health, and Research & Development. With approximately 75,000 employees worldwide and a significant investment in research and development, MSD is committed to improving global health through its scientific advancements. Additionally, the company places a strong emphasis on diversity, inclusion, and corporate responsibility. MSD’s operations extend worldwide, offering opportunities in numerous regions and promoting diversity and innovation in all aspects of its business.

📋 Description

• Support customers by providing clinical information, education, and resources on the company’s vaccines • Provide reimbursement information and support contract adherence to help providers improve immunization rates • Serve as the primary point of contact for healthcare providers and business professionals within the assigned geography • Deliver balanced product sales presentations in accordance with product labeling, CDC recommendations, and professional society recommendations • Provide Vaccine Management with updates on customer needs, feedback, marketplace dynamics, and quality-goal progress • Maintain professional and healthcare-environment knowledge through self-study, workshops, conferences, and promotional-material review • Conduct quarterly business reviews and educate customers on maximizing vaccine contract performance • Assist customers with education and tools such as Vaccine IQ to improve organizational immunization rates • Monitor business performance against objectives using company-provided tools • Develop a territory-level business plan focused on improving immunization rates • Maintain knowledge and certification across the company vaccine portfolio and CDC pediatric and adult immunization schedules • Act as primary contact for select customer accounts and identify business opportunities • Coordinate with customer teams to develop account strategies aimed at improving immunization rates • Travel approximately 25%, varying by candidate location within the geography • Cover Yakima, Kennewick, Pasco, Richland, Wenatchee, Walla Walla, Moses Lake, Ellensburg, Sunnyside, West Richland, Grandview, Prosser, Washington, and Hermiston, Oregon, plus surrounding areas

🎯 Requirements

• Bachelor’s Degree with 0–3 years Sales experience OR a minimum of High School Diploma with at least 4 years of relevant work experience • Relevant work experience may include professional sales, marketing, military, or healthcare/scientific field experience • Demonstrated aptitude to excel in current or previous educational or professional roles • Ability to work independently and within a team environment • Strong organizational and time management skills • Excellent interpersonal and communication skills • Valid driver’s license • Ability to convey technical concepts accurately and clearly • Prior experience in a technical/scientific field or healthcare environment preferred • Previous sales, account management, consultative, or customer service experience preferred • Experience developing and executing plans for engaging customers and meeting customer needs preferred • Understanding of Marketing/Sales and/or Marketing/Sales Support Functions/Operations preferred • Ability to analyze metrics to assess progress against objectives preferred • Vaccine experience preferred • Must reside in or near the assigned territory; ideal residence is within the territory • No visa sponsorship

🏖️ Benefits

• Annual bonus and long-term incentive, if applicable • Medical, dental, vision healthcare and other insurance benefits for employee and family • Retirement benefits, including 401(k) • Paid holidays • Vacation • Compassionate and sick days • Remote work arrangement • No relocation required