
10,000+ employees
Founded 1856
🏦 Banking
💸 Finance
👥 B2C
Banking • Finance • B2C
M&T Bank is a leading regional financial institution that provides a wide range of banking services to personal, business, and commercial clients. Known for its customer satisfaction in mobile banking, M&T Bank offers products and services such as checking accounts, credit cards, mortgages, personal loans, and insurance. Additionally, it provides financial planning through Wilmington Advisors @ M&T. The bank is committed to community engagement, supporting local businesses, multicultural banking, and volunteerism. With a focus on cybersecurity and digital banking solutions, M&T Bank serves its clientele through comprehensive online and mobile services.
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10,000+ employees
Founded 1856
🏦 Banking
💸 Finance
👥 B2C
Banking • Finance • B2C
M&T Bank is a leading regional financial institution that provides a wide range of banking services to personal, business, and commercial clients. Known for its customer satisfaction in mobile banking, M&T Bank offers products and services such as checking accounts, credit cards, mortgages, personal loans, and insurance. Additionally, it provides financial planning through Wilmington Advisors @ M&T. The bank is committed to community engagement, supporting local businesses, multicultural banking, and volunteerism. With a focus on cybersecurity and digital banking solutions, M&T Bank serves its clientele through comprehensive online and mobile services.
• Manages client relationships and daily administration of assigned Global Capital Markets (GCM) accounts that may have significant complexity and risk • Serves as main point of contact with the client and internal and external service partners • Participates in development and delivery of innovative products and/or services • Monitor relevant administrative and operational systems, databases and activity related to accounts of moderate to complex level of risk • Review, analyze and provide comments to counsel related to negotiation and drafting of operative documents and agreements for assigned accounts • Ensure coordination of activities related to monitoring risks and ensuring regulatory compliance for assigned accounts • Research and resolve issues related to control and client service aspects of assigned accounts • Work with external parties to structure and close GCM transactions in a timely manner • Complete various account administration activities of moderate to significant intricacy, complexity and risk • Participate, along with GCM Sales, in sales calls to current and prospective clients • Evaluate fees for suitability and conformance with fee schedules • Partner with Fee Billing to monitor and timely collect aged receivables • Manage relationships, cultivating current and prospective clients and referral sources to uncover opportunities and potential sources of new business • Provide coverage and support for other Relationship Managers within assigned Section/Unit as required by absence • Represent GCM at transaction closings, attend and chair client meetings and presentations • Supervise and mentor others in their managerial group • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite • Complete other related duties as assigned.
• Bachelor's degree and a minimum of 3 years’ client service experience in Global Capital Markets products or markets, OR in lieu of a degree, A combined minimum of 7 years’ higher education and/or work experience, including a minimum of 3 years’ client service experience in Global Capital Markets products or markets • High level of proficiency with personal computers as well as pertinent software • High proficiency and experience reading, analyzing and interpreting legal documents • Ability to calculate figures and amounts such as discounts, interest, commissions and percentages • Familiarity with corporate structures, relevant laws and regulations • Strong problem-solving skills • Excellent verbal and written communication skills • Strong analytical skills • Strategic thinking skills • Minimum of 2 years’ supervisory and/or work leadership experience (preferred) • CCTS (Certified Corporate Trust Specialist) certification (preferred) • Working knowledge of pertinent specialized internal software applications (preferred)
• Health insurance • 401(k) matching • Paid time off • Flexible working hours • Paid volunteer time
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