Quality Assurance Analyst II

🔥 0 minutes ago

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Logo of M&T Bank

M&T Bank

10,000+ employees

Founded 1856

🏦 Banking

💸 Finance

👥 B2C

Banking • Finance • B2C

M&T Bank is a leading regional financial institution that provides a wide range of banking services to personal, business, and commercial clients. Known for its customer satisfaction in mobile banking, M&T Bank offers products and services such as checking accounts, credit cards, mortgages, personal loans, and insurance. Additionally, it provides financial planning through Wilmington Advisors @ M&T. The bank is committed to community engagement, supporting local businesses, multicultural banking, and volunteerism. With a focus on cybersecurity and digital banking solutions, M&T Bank serves its clientele through comprehensive online and mobile services.

📋 Description

• Monitor and/or complete audits of activities of a complex nature within an assigned area of the Bank to ensure adherence to internal policies and processes and external regulations. • Identify issues of non-compliance and communicate to appropriate parties to prevent future recurrence. • Maintain records of discovered deficiencies. • Complete regular reporting on these activities. • Identify trends in the data and recommend changes in policies and processes to address these.

🎯 Requirements

• Associates' degree • Minimum of 2 years' work experience in the area supported • Strong analytical skills • Strong verbal and written communication skills • Proficiency with pertinent spreadsheet, word processing, database and presentation software • Detail-oriented

🏖️ Benefits

• Medical • Retirement • 40 hours of paid volunteer time each year

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