Dispatcher

Job not on LinkedIn

🔥 34 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $16 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MTM, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1995

📦 Logistics

🏥 Healthcare

⚕️ Healthcare Insurance

💰 $2.5M Debt Financing on 2016-06

Logistics • Healthcare • Healthcare Insurance

MTM, Inc. is a healthcare services company that specializes in managing transportation benefits for Medicaid and Medicare programs. Through advanced technology, MTM Health ensures reliable non-emergency medical transportation (NEMT), mobile integrated health (MIH) solutions, and home and community-based services (HCBS) that enhance access to care. The company aims to improve health outcomes by addressing social determinants of health and connecting members with essential community resources.

📋 Description

• Assign same day and urgent trips to third party transportation providers • Organize and route trips based on schedule and location to ensure optimal fleet performance • Assist transportation providers and drivers with issues related to trip performance • Document and report provider no-shows or on-time-performance issues • Inform transportation providers of new trips • Establish and maintain effective communication with transportation providers • Provide feedback to leadership and Fleet Management on transportation provider performance • Monitor on-road service provision for quality and on-time performance • Route and schedule next-day and future trips daily for the assigned region • Route and schedule trips to use vehicle resources efficiently and effectively to meet demand • Communicate and escalate issues with unscheduled trips as appropriate • Perform other duties as assigned

🎯 Requirements

• High School Diploma or G.E.D. • Must reside in an approved state • 1+ year of call center experience • 6+ months of customer service experience • Ability to maintain a high level of confidentiality • Excellent communication and interpersonal skills • Knowledge of GPS and GIS systems preferred • Good organizational skills • Detail oriented • Ability to meet deadlines and complete work in a timely manner • Skilled in the use of computers, including Microsoft Word, Excel and other Microsoft applications • Must be able to demonstrate effective use of scheduling software, two-way radio communication and data analysis skills • 2+ years in transportation routing, dispatching, and scheduling expertise preferred • 1 year experience working with the applicable transit scheduling system preferred • Must reside in an approved state; location requirements must be met by the state of residence

🏖️ Benefits

• Health and Life Insurance Plans • Dental and Vision Plans • 401(k) with a company match • Paid Time Off and Holiday Pay • Maternity/Paternity Leave • Birthday Holiday • Casual Dress Environment • Tuition Reimbursement • MTM Perks Discount Program • Leadership Mentoring Opportunities • Comprehensive, people-first benefits program designed to support every stage of your wellness journey