Configuration Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Avenu Insights & Analytics

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1978

🏛️ Government

📋 Compliance

☁️ SaaS

Government • Compliance • SaaS

Avenu Insights & Analytics is a firm dedicated to enhancing revenue recovery and compliance for state and local governments. The company provides a comprehensive suite of services and software solutions aimed at maximizing transparency and operational efficiency while helping taxpayers meet their obligations. With expertise in compliance auditing, digital transformation, and public records management, Avenu collaborates with government entities to identify new revenue opportunities and optimize citizen services.

📋 Description

• Prepare computer applications, systems, and software for use • Assist in software development and computer software setup • Organize and conduct software-use training • Partner with Product Management, Engineering, and Client Success teams • Interact with clients throughout implementation to ensure successful client launches • Analyze, capture, document, and illustrate current-state and future-state business processes and requirements • Prepare functional/business requirements, cases, and instructional documentation • Configure, test, and implement business processes and requirements • Manage assigned project tasks and coordinate required resources • Communicate with, guide, and influence customers and coworkers across departments • Develop deep knowledge of business licensing and tax and short-term rental products • Leverage the platform according to partner vision, value propositions, requirements, and use cases through packaged solutions • Support customer onboarding using system setup and utilization best practices • Balance multiple client engagements and maintain stakeholder accountability • Handover completed work to the support organization after go-live • Coordinate with solutions and success teams to determine engagement scope, effort, and best practices • Work with IT to ensure project environments are configured and available • Perform other duties as assigned

🎯 Requirements

• Experience working with business licensing and tax and short-term rental products • Experience with municipal business licensing and tax collection • Experience with short-term rental operation and business activities • Work experience in a jurisdiction's finance office with licensing or tax collection • Work experience presenting to internal/external stakeholders • Knowledge of municipal business licensing and tax collection • Deep understanding of short-term rental operation and business activities • Ability to advise customers on software best practices • Experience working with computer hardware and software in the Govtech space • Excellent planning, analytical, communication, technical, and problem-solving skills • Strong technical acumen and familiarity with productivity tools • Experience with software version control tools • Excellent written and verbal communication skills • Quick learner with strong multi-tasking abilities • Advanced knowledge of Microsoft Product Suite, including Word, Excel, Project, and Visio • Availability to travel up to 25% per year • Ability to remain stationary for most of the day • Ability to constantly operate a computer and office productivity machinery • Ability to occasionally move about inside the office • Ability to frequently communicate via telephone or computer

🏖️ Benefits

• Competitive benefits and compensation package • Remote work indicated in the requisition title