Principal Technical Product Manager – Program Manager

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Logo of Avenu Insights & Analytics

Avenu Insights & Analytics

501 - 1000 employees

Founded 1978

🏛️ Government

📋 Compliance

☁️ SaaS

Government • Compliance • SaaS

Avenu Insights & Analytics is a firm dedicated to enhancing revenue recovery and compliance for state and local governments. The company provides a comprehensive suite of services and software solutions aimed at maximizing transparency and operational efficiency while helping taxpayers meet their obligations. With expertise in compliance auditing, digital transformation, and public records management, Avenu collaborates with government entities to identify new revenue opportunities and optimize citizen services.

📋 Description

• Own the product lifecycle from concept through launch and continuous optimization • Translate business priorities into clear technical requirements, user stories, and delivery plans • Drive roadmap development aligned to strategic initiatives, modernization efforts, and business goals • Partner closely with engineering to design scalable architectures, integrations, and APIs • Lead product development efforts that integrate software with physical hardware components, including self-service systems • Own and standardize product and operational documentation across multiple state jurisdictions, ensuring accuracy, consistency, and compliance with state-specific requirements • Translate varying state regulations and workflows into scalable product requirements and repeatable processes • Support delivery of complex, multi-state programs in regulated environments • Act as the connective tissue across product, engineering, operations, and external partners • Contribute to vendor strategy, including evaluation, onboarding, and performance management • Lead prioritization across features, enhancements, and defects to maximize revenue, retention, and operational efficiency • Identify and execute opportunities to reduce technical debt and improve system performance • Define success metrics and use data to inform decisions and continuous improvement

🎯 Requirements

• 8+ years of experience in product management or technical program management • Strong technical fluency including APIs, system architecture, integrations, and SaaS platforms • Experience working in multi-state or highly regulated environments requiring detailed documentation and compliance alignment • Proven ability to create, manage, and scale documentation that supports product delivery, operations, and regulatory requirements • Proven experience working with hardware-integrated products, preferably in self-service kiosk environments • Experience translating business requirements into solutions that span both software and physical systems • Experience building or managing products in a multi-tenant environment, with an understanding of tenant configuration, data separation, and scalable architecture • Background in government, fintech, automotive, or similarly regulated industries • Experience managing state-by-state product variations within a unified, multi-tenant platform • Direct experience with self-service kiosk platforms, unattended systems, or hardware ecosystems • Experience building scalable documentation frameworks or playbooks across jurisdictions

🏖️ Benefits

• Competitive benefits and compensation package

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