Senior Director, Fraud Advisory

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🔥 5 minutes ago

🌵 Arizona, Florida, +11 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🔔 Pennsylvania – Remote 🗿 South Dakota – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote

⏰ Full Time

🟠 Senior

👔 Director

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MVB

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1947

📱 Media

☁️ SaaS

🤝 B2B

Media • SaaS • B2B

MVB is a company that builds and operates the digital infrastructure for the international book industry. It develops metadata services, digital platforms and media formats to connect publishers, bookstores and service providers — making books discoverable and managing data flows across markets. MVB offers solutions and products such as VLB, VLB-TIX, ISBN/ISNI services, voucher systems, and industry events and research, operating from multiple offices worldwide to support publishers, booksellers and self-publishers.

📋 Description

• Promotes operational excellence of the fraud program within the Enterprise Compliance Advisory function • Lead incident response team for fraud incidents, to include fraud prevention • Provide regular briefings to the Chief Compliance Officer for fraud incidents • Serve as MVB liaison with local, state, and federal law enforcement and other agencies to identify, report, and mitigate fraud and recover losses • Conduct the annual fraud risk assessment evaluating MVB’s enterprise customers, products/services, and geographies for inherent and residual risk • Responsible for owning and remediating any fraud related issues resulting from audits, exams, or compliance testing • Manage all aspects of fraud reporting at all levels, as appropriate to the audience • Liaise with partners across the enterprise to assist with managing the efforts of the fraud program • Develop and maintain policies, procedures, and training materials for the fraud program • Partner with external fraud consultants as needed to manage incidents and set strategies • Serve as the General Manager for MVB-owned fraud subsidiary, Paladin • Serve as point of escalation for front line fraud incidents and provide guidance for adequate fraud risk mitigation and remediation aligned to business policies and regulatory requirements • Assess fraud trends, operational performance, and process efficacy quantitatively and qualitatively • Participate in Enterprise Compliance and FinCrime Committees and share fraud program findings and metrics with Enterprise Compliance leadership • Coordinate with the Onboarding and Due Diligence operations team to appropriate assess fraud risk posed by new Fintech partners • Provide active oversight and guidance to staff responsible for the execution of investigative matters related to fraud • Oversee quality assurance efforts to ensure investigators are effectively and accurately completing fraud investigations • Develop and implement onboarding and ongoing training to maintain high customer service levels and knowledge of new and emerging threat landscape • Manage fraud tool and technology access and use for assessing fraud risk (LexisNexis, Clear, ChexSystems, Q2, Alloy, etc.) • Serve as the primary point of contact for client escalations and fraud risk involving VIP clients

🎯 Requirements

• Bachelor’s Degree or equivalent experience required • Minimum of 10+ years of overall fraud operations experience with at least 5+ years managing the efforts of front-line fraud investigators or fraud operations or second-line fraud risk oversight team required • 10+ years of experience in fraud investigations with knowledge and experience in bank operations required • Experience working in banking-as-a-service and/or with fintechs • 5+ years of experience in a fraud analytics or operations role preferred • 5+ years of experience in exam/audit and issues management preferred • Fraud experience must include combination of card, ACH and check • Excellent communication skills (verbal, written, presentation) • Proficiency with Microsoft Suite (Excel, Word, PowerPoint, Visio) • Certified Anti-Money Laundering Specialist (ACAMS)/Certified Fraud Examiner (CFE)/Certified AML and Fraud Professional (CAFP) preferred.

🏖️ Benefits

• Medical, Dental and Vision Insurance • Health Savings Account (HSA), Health Reimbursement Account (HRA) & Flexible Spending Accounts (FSA) • Short- and Long-Term Disability Plan • Group Life Insurance • 401K Salary Deferral Plan • Wellness Program • Education & Tuition Expense Reimbursement • PTO and Unique Vacation Purchase Program