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Senior Infrastructure Project Engineer

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đź•’ July 5

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Logo of My IT Crew

My IT Crew

51 - 200 employees

Founded 2016

đź”’ Cybersecurity

🤝 B2B

🏥 Healthcare

Cybersecurity • B2B • Healthcare

My IT Crew is a full-service IT managed services provider that delivers strategic, custom IT support and cybersecurity solutions to small and mid-size businesses. They design, implement and maintain complete IT systems—including 24/7 monitoring, remote helpdesk support, risk assessments, and tailored security and scalability plans—so clients’ technology stays secure and operational. My IT Crew emphasizes prompt first-call resolution, proactive system vigilance, and industry-specific compliance (including services for healthcare organizations).

đź“‹ Description

• Design, plan, and deliver complex IT projects • Ensure projects are delivered according to best practices • Lead technical onboarding, discovery, and environment assessments for new clients • Standardize client environments for MSP best practices • Create scopes of work, estimates, and project work plans • Execute projects according to approved plans and standards • Track project progress, hours, and scope alignment • Design and implement network, server, cloud, and migration projects • Maintain accurate project documentation, diagrams, and ticket notes

🎯 Requirements

• Experienced • Strong technical execution • Ownership of project design, documentation, timelines, and budgets • Ability to act as technical lead through onboarding until transition to steady-state support • Knowledge of MSP best practices (M365, Azure AD, AD, security, backups, monitoring) • Ability to ensure environments are fully documented and integrated into internal systems • Ability to mentor junior engineers during project work • Ability to provide feedback on recurring issues and process improvements

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