Special Loans Administrator II

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LoanCare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💸 Finance

👥 B2C

🏠 Real Estate

Finance • B2C • Real Estate

LoanCare is a company that specializes in the servicing of mortgage loans. It provides a range of services related to managing mortgage payments, customer service for loan holders, and loss mitigation strategies. LoanCare aims to support homeowners in maintaining their mortgage accounts effectively, ensuring timely payments and managing any potential financial challenges.

📋 Description

• Review and evaluate requests regarding Special Loans functions while following required investor and/or client procedures • Obtain and review information needed to process subordinations, easements, partial releases, assumptions, ARMs, buydowns, balloons, and other requests pertaining to the Special Loans area • Respond to internal/external clients and/or borrowers regarding Special Loans requests • Provide assistance to Special Loans Administrator I as needed • Accurately handle manual calculations • Complete tasks within required timeframes and standards • All other duties as assigned

🎯 Requirements

• High School Diploma or equivalent required • 2-4 years of mortgage servicing experience with emphasis on special loans preferred • Knowledge of Black Knight mortgage servicing systems preferred • Knowledge of HELOC, SCRA, or Special Loans workstations preferred • Strong verbal and written communication skills • Ability to work independently and multitask while maintaining a high level of organization • Ability to adapt to change productively • Analytical and problem-solving skills • Proficient with Microsoft Office products

🏖️ Benefits

• Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance • Time Off: Paid holidays, vacation, and sick leave • Retirement & Investment: Fidelity National Financial matching 401(k) and employee stock purchase plans • Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being • Employee Recognition: Programs that celebrate achievements and milestones • Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.