VP, Business Transformation

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LoanCare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💸 Finance

👥 B2C

🏠 Real Estate

Finance • B2C • Real Estate

LoanCare is a company that specializes in the servicing of mortgage loans. It provides a range of services related to managing mortgage payments, customer service for loan holders, and loss mitigation strategies. LoanCare aims to support homeowners in maintaining their mortgage accounts effectively, ensuring timely payments and managing any potential financial challenges.

📋 Description

• Partner with the DSVP of Business Transformation and senior leadership to identify strategic opportunities that advance enterprise transformation objectives. • Collaborate with operational leaders to generate and prioritize ideas that improve efficiency, reduce costs, and enhance customer and employee experience. • Evaluate themes and trends across business lines to identify enterprise-level opportunities for standardization, scalability, and optimization. • Contribute to the development and execution of the broader business transformation roadmap. • Lead the identification, prioritization, and validation of improvement opportunities across multiple functions. • Oversee the development of detailed business cases including financial analysis, ROI projections, and risk assessments. • Ensure initiatives are rooted in data-driven insights and aligned with transformation priorities. • Lead, coach, and develop a team of Business Process Analysts. • Establish best practices for process mapping and continuous improvement. • Foster a culture of innovation and accountability. • Work closely with operational teams to understand processes and pain points. • Partner with IT to enable technology solutions. • Serve as liaison between business and technical teams. • Align with enterprise change management framework. • Drive execution and adoption of initiatives. • Monitor progress and ensure value realization. • Provide updates to leadership.

🎯 Requirements

• High School Diploma or equivalent required. • Bachelor’s degree or an equivalent combination of education and experience may be accepted in lieu of a degree. • 10+ years of experience in strategy, operations, or transformation roles. • 5+ years of experience leading and developing high performing teams. • Demonstrated experience leading cross-functional initiatives. • Strong business case development and financial analysis capabilities. • Advanced analytical and problem-solving skills. • Effective stakeholder management and influencing abilities. • Knowledge of process improvement methodologies (e.g., Lean, Six Sigma). • Experience collaborating with IT partners on business initiatives. • Excellent written and verbal communication skills. • Advance proficiency in Microsoft Office Suite, particularly Excel, PowerPoint and Word.

🏖️ Benefits

• Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance • Time Off: Paid holidays, vacation, and sick leave • Retirement & Investment: Fidelity National Financial matching 401(k) and employee stock purchase plans • Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being • Employee Recognition: Programs that celebrate achievements and milestones • Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.