Business Solutions Analyst

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $36 - $40 / hour

⏰ Full Time

🟢 Junior

🧐 Business Analyst

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Pacific Health Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

🏥 Healthcare

🧘 Wellness

🌍 Social Impact

Healthcare • Wellness • Social Impact

Pacific Health Group is a community-focused healthcare organization that delivers integrated medical, behavioral health, and social support services to improve the wellbeing of underserved populations. The organization provides enhanced care management for complex needs, behavioral health and substance-use treatment, community health worker outreach, street medicine for people experiencing homelessness, community support services (including housing assistance), and non-ambulatory medical transportation. Pacific Health Group partners with health plans and centers care on whole-person wellness, equity, and access across multiple locations.

📋 Description

• Partner with supervisors and managers to understand goals, workflows, and operational challenges and translate them into practical technology solutions. • Identify root causes and design custom, configured, or process-based solutions. • Build trackers, spreadsheets, dashboards, forms, and templates using prebuilt and no-code tools. • Explore creative approaches and evaluate low-cost or prebuilt solutions. • Automate repetitive work and connect tools such as Google Workspace, Microsoft 365, forms, and automation platforms. • Configure and roll out reliable, secure, easy-to-use solutions within approved organizational platforms. • Train leaders and provide guidance so they can use and maintain solutions independently. • Gather requirements, deliver initial versions, and iterate based on feedback. • Maintain documentation and reusable templates. • Collaborate with senior IT staff, systems administrators, and vendors; escalate complex work beyond the role's scope. • Follow HIPAA, data privacy, and IT security policies and safeguard PHI. • Report to the IT Manager and work closely with senior IT staff, systems administrators, and department leaders; no direct reports.

🎯 Requirements

• Associate degree in information technology, computer science, business, or a related field, or an equivalent combination of education and relevant experience. • One or more years of experience building practical technology solutions, analyzing business needs, or supporting operational teams; internships and relevant coursework considered. • Hands-on proficiency with Google Workspace and/or Microsoft 365, especially Google Sheets or Excel formulas, data organization, basic dashboards, forms, and templates. • Ability to understand business problems and design practical, easy-to-use solutions. • Resourceful, creative mindset and comfort with out-of-the-box approaches and configuring prebuilt tools. • Strong interpersonal skills for partnering with non-technical supervisors and managers. • Excellent verbal and written communication skills and ability to explain technical concepts in plain language. • Ability to manage multiple requests, prioritize effectively, and follow through to delivery. • Preferred: experience creating dashboards, trackers, or reporting tools. • Preferred: familiarity with no-code/low-code and automation tools such as Google Apps Script, Power Automate, or Zapier. • Preferred: healthcare or regulated-environment experience, including HIPAA and PHI handling. • Preferred: exposure to EHR/EMR systems such as Epic, Cerner/Oracle Health, or athenahealth. • Preferred: industry certifications such as Google Workspace Administrator or Microsoft 365 Fundamentals.

🏖️ Benefits

• Remote work • Equal Opportunity Employer