Senior Operations Analyst – Core Systems

Job not on LinkedIn

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $49 - $74 / hour

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MyPoint Credit Union

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1948

🏦 Banking

💸 Finance

Banking • Finance

MyPoint Credit Union is a member-owned community credit union based in San Diego. It provides retail and small-business banking services including checking and savings accounts, certificates/CDs, IRAs, digital and mobile banking, debit and credit cards, wealth management, and a range of lending products (auto, personal, mortgage, home equity, business and commercial real estate loans). The site emphasizes competitive rates, community involvement in San Diego, federally insured deposits (NCUSIF), and digital features such as mobile deposit and mobile wallet.

📋 Description

• Provide operational and technical support for the Symitar core processing system and ancillary applications • Monitor and support daily, nightly, month-end, quarter-end, and year-end processing activities • Maintain Symitar parameters, system settings, security controls, jobs, batch processes, and system configurations • Support core upgrades, releases, patches, and enhancements • Research, troubleshoot, and resolve complex core system and integration issues • Identify root causes and drive issues through successful resolution • Analyze data to identify discrepancies, trends, processing issues, and opportunities for improvement • Manage vendor support cases and coordinate issue resolution with Jack Henry and third-party providers • Design, develop, and optimize jobs, reports, letters, and automated processes • Evaluate business processes and recommend automation and workflow improvements • Partner with business units to understand operational needs and translate them into effective technical solutions • Identify opportunities to improve employee efficiency and enhance the member experience through technology • Support SymXchange and integrations with third-party applications • Troubleshoot interfaces, data feeds, APIs, web services, and file transmissions • Support PowerFrame Docs and microapps implementations and ongoing administration • Assist with new technology deployments, product implementations, and system enhancements • Maintain documentation for system configurations, procedures, jobs, integrations, and operational processes • Provide training and technical guidance to end users and business units • Participate in disaster recovery and business continuity planning and testing • Ensure compliance with security requirements, operational standards, and regulatory guidelines

🎯 Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field; equivalent combinations of education and experience will be considered • Minimum of five (5) years of related technical experience • Eight (8) years of related technical experience may substitute for a degree • Experience supporting and administering Jack Henry Symitar environments • Experience with Symitar operations and application support • Experience with Home Banking solutions • Experience with web services and integrations • Experience with SymXchange • Experience with Jack Henry services and products including ImageCenter, Synergy, and Banno • Experience with Business Continuity and Disaster Recovery solutions • Experience implementing and supporting PowerFrame Docs and microapps • Strong understanding of Symitar PowerOn tools and functionality • Preferred: Experience with OpCon/Continuous • Preferred: Experience performing Symitar release and service pack installations • Preferred: Previous experience in a financial institution or credit union environment