Associate Staff Engineer – Conversational AI Developer

🔥 22 hours ago

🔔 Pennsylvania – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

🗣️ LLM Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Nagarro

10,000+ employees

Founded 1996

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

Nagarro is a global leader in digital engineering and technology consulting. The company helps clients become innovative, digital-first businesses by leveraging technology to drive business breakthroughs. Known for its entrepreneurial agility and CARING mindset, Nagarro offers a wide range of services, including digital engineering, intelligent enterprise solutions, and experience and design services. With over 17,900 employees across 37 countries, Nagarro collaborates with industry leaders to accelerate digitalization and technology-led innovation.

📋 Description

• Develop, configure and deploy conversational AI solutions using the Kore.ai platform • Build and enhance chatbots and AI agents using Kore.ai XO10, XO11 or Artemis • Design and implement Agentic AI solutions using LLMs, RAG and Prompt Engineering • Develop integrations with enterprise applications using REST APIs, JSON, JavaScript and Node.js • Design and implement reusable conversational AI components and agent capabilities • Integrate LLMs, Vector Databases and enterprise data sources into AI solutions • Implement multi-agent orchestration and AI observability practices where required • Troubleshoot production issues and improve AI response accuracy, stability and performance • Ensure solutions comply with security, governance and enterprise architecture standards • Collaborate with business, technology and product teams to deliver conversational AI use cases

🎯 Requirements

• 4+ years of total experience • Strong experience in Chatbot / Conversational AI development • 3+ years of hands-on experience with the Kore.ai platform • Strong experience with Kore.ai XO10, XO11 or Artemis • Strong hands-on experience with JavaScript, Node.js and Python • Strong knowledge of REST APIs and JSON • Experience with Prompt Engineering, LLMs, RAG and Vector Databases • Strong understanding of Agentic AI concepts and architectures • Experience integrating enterprise applications with conversational AI solutions • Bachelor's or master's degree in computer science, Information Technology, or a related field • Experience with multi-agent orchestration and AI observability platforms is preferred • Banking / Financial Services domain experience is preferred • Kore.ai Developer / Artemis certification is preferred

🏖️ Benefits

• Remote work • Dynamic and non-hierarchical work culture • Opportunity to work on digital products, services, and experiences at scale • Collaboration with global teams across 39 countries

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