
5001 - 10000 employees
🛡️ Insurance
📦 Logistics
🏥 Healthcare
Insurance • Logistics • Healthcare
North American Partners in Anesthesia (NAPA) is a clinician-led organization that is redefining healthcare through exceptional anesthesia and perioperative management services. Founded in 1986, NAPA has grown to serve over 3 million patients annually in more than 500 healthcare facilities across the United States. The organization emphasizes high-quality care through innovative leadership development and customer service training, focusing on optimizing results for patients, surgeons, and healthcare administrators. NAPA stands out in the industry with its evidence-based practices, enhancing operational efficiency, safety, and patient satisfaction.
🔥 0 minutes ago
🐊 Florida – Remote
💵 $75k - $104k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🧐 Analyst
🦅 H1B Visa Sponsor
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5001 - 10000 employees
🛡️ Insurance
📦 Logistics
🏥 Healthcare
Insurance • Logistics • Healthcare
North American Partners in Anesthesia (NAPA) is a clinician-led organization that is redefining healthcare through exceptional anesthesia and perioperative management services. Founded in 1986, NAPA has grown to serve over 3 million patients annually in more than 500 healthcare facilities across the United States. The organization emphasizes high-quality care through innovative leadership development and customer service training, focusing on optimizing results for patients, surgeons, and healthcare administrators. NAPA stands out in the industry with its evidence-based practices, enhancing operational efficiency, safety, and patient satisfaction.
• Provide ongoing administration, configuration, support, and maintenance of Conga CLM • Support and continuously improve the end-to-end contract lifecycle, including contract creation, templates, clause management, workflows, approvals, negotiations, execution, and post-execution activities • Partner with Legal, Managed Care, business and functional leaders to understand requirements and improve contract processes through technology • Configure and maintain contract templates, clauses, approval workflows, business rules, user access, and related system components • Partner with business stakeholders, BT teams, Conga and Salesforce resources, and external vendors to troubleshoot issues, improve efficiency, monitor performance, and recommend enhancements • Translate business requirements into scalable, secure, compliant, maintainable system solutions • Drive deployment of features, enhancements, and maintenance, including requirements gathering, configuration, testing, UAT, deployment, and post-production support • Troubleshoot and resolve application, configuration, data, workflow, and integration issues across Conga CLM • Support integrations and data flows between Conga CLM and other enterprise applications • Maintain documentation of configurations, processes, integrations, capabilities, and support procedures • Identify opportunities to automate manual processes, improve data quality, strengthen controls, and enhance user experience • Contribute to initiatives involving Microsoft Dynamics, Workday, and other enterprise applications as business needs evolve
• Bachelor's degree or equivalent experience in business, information systems, computer science, or a related field • Minimum of 2 years of experience supporting, administering, configuring, or implementing Conga Contract Lifecycle Management (CLM) • Hands-on experience with Conga CLM deployed on the Salesforce platform • Working knowledge of Salesforce administration and platform concepts, including objects, fields, relationships, permissions, workflows/automation, and reporting • Experience configuring and supporting contract lifecycle processes, including templates, clauses, workflows, approvals, and contract data • Experience gathering and translating business requirements into application configurations and technical solutions • Experience with application testing, troubleshooting, issue resolution, and production support • Strong analytical and problem-solving skills with the ability to troubleshoot issues across interconnected systems and business processes • Strong communication and relationship management skills with the ability to work effectively with both technical and non-technical stakeholders • Ability and willingness to learn and support additional enterprise applications and technologies as organizational needs evolve • Experience with Agile methodologies • Experience with additional Conga products and capabilities, such as Conga Composer, Conga Sign, Conga CPQ, or related solutions (preferred) • Salesforce Administrator, Platform App Builder, or other Salesforce certification (preferred) • Conga certification or formal Conga CLM training (preferred) • Experience supporting or implementing integrations between Conga/Salesforce and other enterprise applications (preferred) • Experience with Microsoft Dynamics 365, HubSpot, Phenom, 6Sense, or other enterprise platforms (preferred) • Experience working within a Corporate Systems, Enterprise Applications, or Business Technology organization supporting multiple business functions (preferred) • Understanding of contract lifecycle management processes, controls, and best practices (preferred) • Prior experience working with a Conga or Salesforce implementation partner (preferred) • IT experience in a healthcare environment (preferred)
• Paid Time Off • Health insurance • Life insurance • Vision insurance • Dental insurance • Disability insurance • AD&D insurance • Flexible Spending Accounts • Health Savings Accounts • 401(k) • Leadership and professional development opportunities
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