Director, Strategic Accounts

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $160k - $180k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Narmi

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

💳 Fintech

💰 $35M Series B on 2022-06

Consulting • Marketing • Fintech

Narmi is a company specializing in providing digital banking solutions to financial institutions. It offers a range of products including consumer and business digital banking platforms, account opening solutions, and an open platform with API-driven ecosystem. Narmi focuses on enhancing user experience through innovative technology and seamless integrations with core banking systems. The company partners with various financial technology providers to improve efficiency and offers insights and analytics to drive business growth. Narmi aims to help financial institutions deliver exceptional digital banking experiences and achieve operational efficiency.

📋 Description

• Own a book of enterprise bank and credit union accounts, including strategy, relationships, renewals, and expansion • Serve as trusted advisor to C-suite and SVP stakeholders, including CEOs, CFOs, and Chief Digital Officers • Drive measurable customer outcomes such as digital deposit growth, account opening, operational efficiency, and product adoption • Lead renewal, extension, and expansion conversations contributing to Narmi's top-line growth • Track Net Retention Revenue, NPS, and feature adoption • Collaborate with Product and Engineering to translate customer feedback into actionable product requirements • Use product data to identify risks, growth opportunities, and recommended actions • Partner with Technical Account Managers handling day-to-day account management • Carry commercial accountability for net retention, expansion, and customer satisfaction

🎯 Requirements

• 7+ years of experience owning customer relationships, retention, and revenue outcomes in a high-growth environment (B2B SaaS, fintech, marketplace, or similar) • A track record of being promoted inside the companies you've worked at • A history of scaling something from zero, such as a team, process, book of business, or whole function • Experience managing and developing people, including having hard conversations when needed • Strong cross-functional instincts, especially with Product and Engineering • Comfort with both C-suite strategy conversations and detailed operational conversations • Strong organizational skills and ability to manage many priorities • Fluency with data • Prior experience with financial institutions or regulated industries is helpful but not required

🏖️ Benefits

• Equity option grant • Performance-based cash bonuses • Equity bonuses • Annual variable compensation plan • Full benefits package

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