IOP/PSC Team Lead

🔥 2 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

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Natera

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2004

🏥 Healthcare

🧬 Biotechnology

⚕️ Healthcare Insurance

Healthcare • Biotechnology • Healthcare Insurance

Natera is a global leader in cell-free DNA testing technology, specializing in non-invasive genetic testing and diagnostics. The company's innovative solutions focus on areas such as prenatal screening, cancer detection, and organ transplant monitoring. By using advanced bioinformatics and DNA analysis, Natera provides healthcare professionals and patients with critical information to make more informed medical decisions.

📋 Description

• Assist with coordination and execution of audits • Conduct quality checks on patient coordination activities, specimen documentation, and communication logs, including the MPX platform • Support onsite visit preparations and shadow staff to ensure protocol adherence and identify process improvements • Provide daily support to the Phlebotomy Solutions team • Supervise, mentor, and develop phlebotomists across designated locations • Recruit, onboard, and train new in-office phlebotomists • Ensure compliance with specimen handling protocols and EMR documentation • Proactively mitigate issues affecting operational performance • Oversee ordering and tracking of supplies • Partner with Field Sales, Clinical Operations, and Compliance to resolve issues and ensure cohesive patient support • Assist with team meetings, share updates, disseminate best practices, and reinforce Natera’s standards

🎯 Requirements

• High school diploma or GED required • Minimum 5 years of phlebotomy experience required • Phlebotomy Certificate required as per state regulations • Supervisory or team-lead experience in a clinical or laboratory operations setting strongly preferred • Strong leadership and mentorship capabilities • High proficiency in problem-solving, conflict resolution, and time management • Familiarity with clinical compliance standards • Ability to manage and prioritize tasks in a dynamic environment • Excellent verbal and written communication skills • Ability to travel up to 50% for audits, site visits, and team support • Must follow clinical safety standards and wear appropriate attire, including scrubs, when on-site

🏖️ Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and dependents • Free testing for employees and their immediate families • Fertility care benefits • Pregnancy and baby bonding leave • 401(k) benefits • Commuter benefits • Employee referral program