IOP/PSC Team Lead

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🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

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Natera

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2004

🧬 Biotechnology

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Biotechnology • Healthcare Insurance • Pharmaceuticals

Natera is a global leader in cell-free DNA testing technology, specializing in non-invasive genetic testing and diagnostics. The company's innovative solutions focus on areas such as prenatal screening, cancer detection, and organ transplant monitoring. By using advanced bioinformatics and DNA analysis, Natera provides healthcare professionals and patients with critical information to make more informed medical decisions.

📋 Description

• Assist with the team's day-to-day operations and ensuring excellence in patient care coordination, phlebotomy services, and administrative operations. • Support daily team management, operational efficiency, and compliance. • Support seamless collaboration between field teams, patients, and operational departments. • Conduct regular quality checks on patient coordination activities, specimen documentation, and communication logs. • Provide daily support to the Phlebotomy Solutions team. • Supervise, mentor, and develop a team of phlebotomists across designated locations. • Ensure all team members maintain compliance with specimen handling protocols and EMR documentation. • Proactively mitigate issues that could impact operational performance. • Oversee supply chain needs, including ordering and tracking supplies.

🎯 Requirements

• Education: High school diploma or GED required. • Experience: A minimum of 5 years of phlebotomy experience is a must. • A supervisory or team-lead role within a clinical or laboratory operations setting is strongly preferred. • Certifications: Phlebotomy Certificate required as per state regulations.

🏖️ Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. • Free testing for employees and their immediate families. • Fertility care benefits. • Pregnancy and baby bonding leave. • 401k benefits. • Commuter benefits. • Generous employee referral program.