Technology Implementation Manager

🕒 July 4

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National Carwash Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1973

📦 Logistics

💼 Consulting

📣 Marketing

Logistics • Consulting • Marketing

National Carwash Solutions is a provider of car wash equipment, branded cleaning chemistries, aftermarket parts and end-to-end services for car wash operators. The company designs and supplies hardware such as in-bay automatics, tunnel systems, vacuums, water treatment and detailing equipment, and supports customers with installation, a large direct service network, parts e-commerce, training and consulting. NCS serves single- and multi-site operators, petroleum/convenience retailers, fleets and other B2B customers, positioning itself as a full-suite partner for building, running and scaling car wash businesses.

📋 Description

• Travel to Clarity site launch locations to provide real-time troubleshooting and on-the-spot training to field crews. • Serve as the primary point of contact during initial site launches. • Effectively resolve technical issues, ensuring minimal disruption to client operations. • Maintain clear communication with the centralized command center. • Build rapport quickly with new clients, establishing trust and ensuring a positive onboarding experience. • Deliver comprehensive training on the Clarity platform to field crews. • Identify opportunities for process improvement during onboarding. • Work effectively in dynamic and sometimes stressful environments.

🎯 Requirements

• Proven experience in customer service, technical support, or a related field. • Strong networking and connectivity experience, with hardware/software installation knowledge. • Excellent communication, interpersonal, and problem-solving skills. • Ability to build rapport quickly and establish strong client relationships. • Strong logical and analytical skills. • Ability to work independently and as part of a remote team. • High level of attention to detail and organizational skills. • Willingness and ability to travel extensively, including weekends. • Ability to thrive in fast-paced and dynamic environments. • Strong comfort level with learning and teaching new software. • Must have a valid driver’s license and good driving record.

🏖️ Benefits

• Highly competitive salaries • Potential equity interest in a rapidly growing company • Generous PTO policy and holiday schedule • 401(k) plan with company matching • Excellent medical, dental, and vision insurance • Free gym, snacks, and beverages