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Funding Specialist Lead

🔥 19 hours ago

🤠 Texas – Remote

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⏰ Full Time

đźź  Senior

đź‘» Ghost score 12%

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Logo of National Seating & Mobility

National Seating & Mobility

1001 - 5000 employees

Founded 1992

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

National Seating & Mobility is a provider of comprehensive mobility and accessibility solutions, serving individuals with disabilities and complex medical needs. The company supplies and customizes power and manual wheelchairs, seating and positioning systems, stair lifts, vehicle lifts, ramps, bath modifications, and other home access products; it also offers service and repair, preventive maintenance, remote evaluations, and home medical supplies such as incontinence and enteral products. With more than 30 years of experience and a network of locations, National Seating & Mobility focuses on helping clients maintain independence through personalized equipment, installation, financing, and ongoing clinical and customer support.

đź“‹ Description

• Coordinate with the Division Funding Director, Funding Manager, Funding Supervisor, Branch Manager, Rehabilitation Technology Supplier, and office support personnel • Review orders thoroughly for accuracy and educate Funding Specialists when errors are identified • Maintain knowledge of durable medical equipment, company policies, procedures, and insurance guidelines • Ensure compliance with company policies and procedures • Manage transaction cycle time from Coding and Pricing Complete to Documentation Complete • Support Funding Specialists during PTO, leave, open positions, and other identified needs • Communicate with referral sources, physicians, therapists, RTSs, clients, and internal and external customers • Request, gather, review, and verify funding documentation and insurance coverage • Communicate benefits, coverage information, financial responsibility, and hardship-process guidance to clients • Manage funding-related relationships and communications • Follow document-collection escalation policies • Coordinate with other funding areas and complete Funding Action Required tasks • Investigate payer documentation requirements and resolve funding-process issues • Complete additional funding tasks, including Coding and Pricing, Submissions, Authorization collection, PPQA, and Delivery Verifications • Provide direction, instructions, and guidance to staff • Document best practices, identify training opportunities, and coordinate process improvements • Facilitate problem solving and collaboration • Motivate team members and recognize accomplishments • Assist with customer complaints, billing concerns, and payer correspondence • Support performance monitoring and evaluation • Communicate team status, task accomplishment, and direction to management • Perform routine audits to identify coaching opportunities and maintain high staff performance • Assist branches with temporary processing needs and new business acquisitions • Perform other related duties and special assignments

🎯 Requirements

• Minimum of 3 years of experience related to Durable Medical Equipment and/or Complex Rehab Technology • Preferred experience in all aspects of a Funding Specialist’s position, including processing Repairs and Non-Repairs • Extensive knowledge of funding processes and insurance guidelines for Durable Medical Equipment and/or Complex Rehab Technology • Comprehensive knowledge of insurance verification for DME • Experience with applications such as Mobility Advisor or data management systems • Excellent people skills, communication, and interpersonal skills • Strong leadership skills • Strong team-player abilities • Strong organizational skills and attention to detail • Customer-service driven • Excellent computer and technology skills • Knowledge of Microsoft Office, Outlook, and PowerPoint • Experience with Excel spreadsheets and formulas and Outlook email • Ability to manage and develop others remotely • Ability to read, analyze, and interpret business reports, technical procedures, work instructions, and governmental regulations • Ability to write reports, business correspondence, and training materials • Ability to present information and respond to questions from varied staff • Basic understanding of and willingness to learn and adopt professional and industry standards

🏖️ Benefits

• 401k • Company paid Long Term Disability • Tuition reimbursement • Work from home environment

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