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Funding Supervisor

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź‘» Ghost score 12%

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Logo of National Seating & Mobility

National Seating & Mobility

1001 - 5000 employees

Founded 1992

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

National Seating & Mobility is a provider of comprehensive mobility and accessibility solutions, serving individuals with disabilities and complex medical needs. The company supplies and customizes power and manual wheelchairs, seating and positioning systems, stair lifts, vehicle lifts, ramps, bath modifications, and other home access products; it also offers service and repair, preventive maintenance, remote evaluations, and home medical supplies such as incontinence and enteral products. With more than 30 years of experience and a network of locations, National Seating & Mobility focuses on helping clients maintain independence through personalized equipment, installation, financing, and ongoing clinical and customer support.

đź“‹ Description

• Manage transaction cycle time from Ready to Process to Funding Approval, ensuring timely processing and quality funding approvals • Coordinate and manage hiring, training, mentoring, performance, continuous education, and career development of the Funding Specialist Team • Develop and maintain training materials, guides, and progress reporting • Manage and develop Funding Specialists and Lead Funding Specialists toward self-sufficient performance management • Monitor productivity, quality, and compassion of Funding Specialists • Ensure productivity of assignments and direct work order caseloads, shifting responsibilities when necessary • Coordinate temporary coverage to ensure orders are worked timely and with high quality and compassion • Coordinate and share Key Performance Indicators with the team and stakeholders regularly • Calculate and request monthly bonus payments for direct reports • Manage the credit exception process to expedite delivery when appropriate and directed • Resolve employee and client conflicts, escalating unresolved issues appropriately • Perform payroll and administrative functions for direct reports • Complete continuing education, NSM University courses, and research payer issues and updates • Perform related duties assigned by the Division Funding Director with minimal supervision

🎯 Requirements

• 5 years of experience in Complex Rehab Technology Funding operations • 2 years of experience managing a minimum of 10 direct reports • Proficient in Microsoft Excel, Word, and Outlook • Ability to review, analyze and interpret general business reports, technical procedures, work instructions and governmental regulations • Must adhere to the work from home policy and requirements • Must maintain regular and predictable attendance • Must meet minimum productivity and quality standards

🏖️ Benefits

• 401k • Company paid Long Term Disability • Tuition reimbursement • Work from home environment

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