Technician

🔥 0 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 23 days.
• No salary listed.

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National Seating & Mobility

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1992

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

National Seating & Mobility is a provider of mobility and accessibility solutions that offers customized power and manual wheelchairs, seating and positioning systems, stair and vehicle lifts, ramps, home modifications, service and repair, and home medical supplies. The company operates local locations and a support network delivering evaluations, preventive maintenance, financing, and personalized care to help people with disabilities live more independently.

📋 Description

• Test, diagnose, and service client-owned, rental, and loaner equipment through remote telematic platforms • Schedule field support technicians when diagnostics cannot be completely evaluated remotely • Assist with completing work orders, including documenting client information, entering equipment details, and verifying funding eligibility • Perform data entry, scan received documentation, and file documents and folders • Complete follow-up phone calls efficiently and professionally • Maintain customer satisfaction and relay customer comments or concerns to appropriate managers or staff • Educate customers and caregivers on the proper use, care, and safety of NSM equipment • Complete Remote Service Technician standard training curricula • Access current manufacturer information and technological advancements regarding installations, repairs, and part replacement for NSM products

🎯 Requirements

• Proficient computer-related skills including typing, internet, e-mail, Microsoft 360, Microsoft Teams, enterprise software, and mobile devices • Ability to work in a fast-paced environment and manage multiple priorities • Advanced knowledge of diagnostic, troubleshooting, programming, and repair protocols for all NSM equipment • General understanding of NSM enterprise software for order entry, labor capture, chair configuration, and scheduling

🏖️ Benefits

• 401k • Company paid Long Term Disability • Tuition reimbursement • Diversity-focused workplace • Meaningful career opportunity • Training curriculums

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