VP, Membership – Community

🔥 4 hours ago

🇺🇸 United States – Remote

💵 $150k - $160k / year

⏰ Full Time

🔴 Lead

👫 Community Manager

👻 Ghost score 0%

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NationSwell

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📣 Marketing

🌍 Social Impact

Consulting • Marketing • Social Impact

NationSwell is an organization dedicated to supporting social impact leaders in making meaningful changes within their organizations and communities. It offers an executive membership community and advisory services to help these leaders scale their efforts and collaborate effectively. With a focus on providing actionable insights, NationSwell facilitates institutional memberships for companies, nonprofits, and other organizations, enabling them to make impactful decisions and foster collaboration. Its services include strategic advice, storytelling, and partnership development, aiming to inspire and drive forward social impact initiatives.

📋 Description

• Build and nurture a business development pipeline and prospect list for an assigned territory or segment • Grow NationSwell's Institutional Membership base by leveraging personal networks, outbound support, and other engagement tactics • Develop and execute a go-to-market strategy through direct outreach, marketing, events, and insights • Build relationships with senior leaders and prospective members in target segments • Own Unit Renewal, Net Revenue Retention, and growth goals across a portfolio of high-value members • Drive organic growth through expanded engagement, cross-sell, upsell, and executive referrals • Serve as the primary strategic owner for each account • Develop tailored servicing strategies aligned with members’ evolving priorities • Identify opportunities, anticipate risks, and guide members toward high-value engagement across membership, Studio, and programming offerings • Coach and mentor Member Success partners • Establish standards for account planning, renewal strategy, documentation, and member communication • Partner with the Executive Team and cross-functional leaders to refine responsive programming • Translate member insight into actionable input for product, programming, and Studio work • Facilitate in-person and virtual convenings with senior leaders • Foster peer-to-peer connection and collaboration across the NationSwell community

🎯 Requirements

• 10+ years of experience in enterprise business development and/or account management, customer success, strategic partnerships, or consulting roles • Direct ownership of sales and renewals, and ownership of expansion goals for a portfolio of complex accounts • Demonstrated ability to develop new partnerships and meet new business revenue targets • Experience developing go-to-market strategies for new segments or territories • Established network of senior-level leaders across corporate social impact/CSR, philanthropic, and social sector organizations • Ability to activate senior-level networks for new business development and account growth • Ability to operate as a trusted advisor to C-suite and senior executives • Highly developed executive presence • Comfortable navigating ambiguity, influencing without authority, and engaging senior leaders with confidence and credibility • Strong facilitation and convening skills • Experience building, refining, and/or executing servicing motions, tools, or playbooks • Proven people management skills, ideally within account servicing teams • Commercially minded and metrics-driven, with comfort operating against revenue goals and using data to inform decisions • Collaborative leadership style with cross-functional partners • High motor and entrepreneurial orientation • Facility with Salesforce or other CRM preferred • Skilled at learning new systems and maintaining tight documentation • Experience working with corporate social impact/CSR, philanthropic, or mission-driven organizations strongly preferred • Resume and cover letter required to apply • Must be based in the United States

🏖️ Benefits

• Health, dental, and vision insurance • HSA and FSA • Free memberships to OneMedical, Peloton App One, and Talkspace • Flexible paid time off • Adaptable schedules • Paid time off for employees to volunteer • Dependent Care FSAs • 16 weeks paid parental leave • 401k account with employer matching • Commission