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Designer, Researcher

🔥 13 hours ago

🏈 Alabama, Arizona, +29 more states – Remote

infoinfo

💵 $126k - $143.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✍️ Designer

Where this job comes from

Posted on Nava's careers page, not through a job board

First seen by Remote Rocketship 13 hours ago

Still open on Nava's site. Checked 47 minutes ago.

Logo of Nava

Nava

501 - 1000 employees

Founded 2015

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Nava is a public-benefit technology company that designs, builds, and operates modern digital services and open-source software for federal, state, and local government agencies. Nava focuses on improving public benefit delivery—such as unemployment insurance, SNAP, Medicaid, grants, and veteran services—by creating human-centered, resilient systems that scale to millions of users and reduce manual work for government staff. The company also develops tools and pilots AI-enabled solutions to streamline verification and program administration while partnering with agencies to modernize legacy infrastructure and improve outcomes for beneficiaries.

📋 Description

• Prioritize, plan, and deliver roadmap-level design and research initiatives • Apply human-centered design focused on user needs • Conduct quantitative and qualitative user research and share findings with internal and external collaborators • Create discovery artifacts, diagrams, user flows, high-fidelity prototypes, and design systems • Collaborate with multidisciplinary Nava product teams and government staff • Translate complex requirements into simple and accessible digital experiences • Work dynamically with government contractors and civil servants across complex stakeholder ecosystems

🎯 Requirements

• Designed claims, eligibility, or benefits administration systems for state government programs such as PFML, Medicaid, unemployment insurance, or related public assistance • At least five years of experience working as a designer on product teams in a professional working environment • Experience mapping and driving systemic improvements within complex service environments • Experience designing, testing, and implementing digital services • Experience designing with web and responsive user interface best practices • Ability to quickly learn new knowledge • Systems thinking and user advocacy • Resourceful, reliable, organized, and detail-oriented • Ability to think strategically about trade-offs and short-term versus long-term benefits in complex ecosystems • Ability to build strong collaborative relationships with internal teams and external partners • Adaptive, empathetic, and positive mindset • Excellent communication skills • Legal authorization to work in the United States • Ability to meet other requirements for applicable government contracts • Work authorization that does not require visa sponsorship now or in the future • May be subject to a government background check or security clearance, depending on the contract

🏖️ Benefits

• Comprehensive medical, dental, and vision plans • Disability, life, and accidental death insurance at no cost • Vacation, holidays including Juneteenth, and floating holidays • 12 paid federal holidays each year on top of regular PTO • Performance-based annual bonus when Nava meets its goals • Paid parental leave • Weekly meals delivered to new parents' homes • Wellness program with physical, mental, and emotional health resources and support tools • Virtual doctor visits with no copay, depending on available providers • Extended unpaid sabbatical leave after continuous service • 401(k) match of 4% of salary • Remote-first flexible work environment • Company laptop and home office setup assistance • Monthly reimbursement for eligible home office utility expenses • Internal training programs and professional development resources • LinkedIn Learning access and annual allowance for courses, tuition, and certifications • Referral bonus • Pre-tax commuter programs when applicable • Collaborative and remote-friendly team environment

Apply Now

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