Senior Quality Analyst

🔥 9 minutes ago

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Nava

501 - 1000 employees

Founded 2015

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Nava is a public-benefit technology company that designs, builds, and operates modern digital services and open-source software for federal, state, and local government agencies. Nava focuses on improving public benefit delivery—such as unemployment insurance, SNAP, Medicaid, grants, and veteran services—by creating human-centered, resilient systems that scale to millions of users and reduce manual work for government staff. The company also develops tools and pilots AI-enabled solutions to streamline verification and program administration while partnering with agencies to modernize legacy infrastructure and improve outcomes for beneficiaries.

📋 Description

• Lead or support planning, analysis, and execution of QA activities across the Software Development Life Cycle • Ensure scrum-team work has clear, mutually agreed acceptance criteria • Write, execute, and maintain manual test cases based on user stories, functional specifications, and acceptance criteria • Execute or interpret regression, performance, and validation testing • Track and report defects • Validate integrations with backend systems such as eligibility engines and document uploads • Perform accessibility testing and ensure compliance with relevant policies • Collaborate with product managers, project managers, designers, developers, and test automation engineers • Log detailed, actionable bug reports with reproduction steps, screenshots, and expected versus actual results • Support digital products for a state program

🎯 Requirements

• 10+ years of experience conducting manual testing of software products • Understanding of QA methodologies including manual, automated, integration, and performance testing • Strong analytical skills in problem solving, test planning, and risk evaluation • Excellent written, verbal, and interpersonal communication skills • Ability to work independently, multitask, and adjust to changing project needs • Strong documentation and test planning abilities • High level of attention to detail • Legal authorization to work in the United States • Ability to meet other requirements for applicable government contracts • Work authorization that does not require visa sponsorship now or in the future • May be subject to a government background check or security clearance • Must reside in one of the listed states • Must work from the contiguous United States

🏖️ Benefits

• Health coverage — comprehensive medical, dental, and vision plans • Disability, life, and accidental death insurance at no cost • Vacation, holidays (including Juneteenth), and floating holidays • 12 paid federal holidays each year on top of regular PTO • Performance-based annual bonus for eligible employees • Paid parental leave plus weekly meals delivered to your home • Wellness program with physical, mental, and emotional health resources and support tools • Virtual doctor visits with no copay, depending on available providers • Extended unpaid sabbatical leave after continuous service • 401(k) match of 4% of salary • Remote-first flexible work environment • Company laptop and home office setup assistance • Monthly reimbursement for eligible home office utility expenses • Internal training programs and resources • LinkedIn Learning access and annual allowance for courses, tuition, and certifications • Referral bonus • Pre-tax commuter programs when applicable • Collaborative and remote-friendly team environment

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