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β’ Deliver structured training across Applied Epic, IVANS, and NavSav operational workflows β’ Lead onboarding for new hires, including: Epic navigation and workflow training β’ Reinforcement of NavSav data standards and expectations β’ Configure new users in Epic: User accounts and credentials β’ Provide ongoing coaching to ensure proper system usage and adherence to workflows β’ Act as a subject matter expert (SME) for Applied Epic and related systems β’ Support agency initiatives including: Data migrations and acquisitions
β’ 3+ years of hands-on experience with Applied Epic (required) β’ Strong understanding of insurance agency operations and policy lifecycle β’ Experience in training, onboarding, or instructional development β’ Deep understanding of data integrity and its impact on reporting and operations β’ Strong attention to detail and ability to enforce standards β’ Excellent communication and cross-functional collaboration skills
β’ Training, Onboarding & Adoption β’ Epic Configuration & Workflow Standardization β’ Operational Support & Continuous Improvement
Apply Nowπ₯ 34 minutes ago
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