Training Coordinator

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🔥 7 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $67k - $76k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

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Volunteers of America

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1896

🏥 Healthcare

🍽️ Food & Beverage

📦 Logistics

💰 Grant - Volunteers of America on 2024-07

Healthcare • Food & Beverage • Logistics

Volunteers of America is a national nonprofit organization that provides a wide range of social services, including affordable and supportive housing development, homelessness and veterans services, behavioral health and addiction recovery programs, services for children and families, elder care and home health, disability supports, food assistance, and community outreach. Founded over a century ago, VOA operates affiliates across the United States and runs volunteer programs, thrift stores, and initiatives aimed at improving community health, housing stability, and economic opportunity for vulnerable populations.

📋 Description

• Serve as logistical and administrative support for the VOANS housing training track at annual meetings, the housing operations learning series, and Housing Operations Shared Leadership Network meetings, including meeting planning and material preparation. • Coordinate and host live online webinars and virtual training sessions, including scheduling, registration, technology setup, facilitation support, and attendance tracking. • Track training completion and prepare reports on participation, compliance with required training, and program effectiveness. • Manage Housing Quality & Education technology tools, including the VOANS Housing learning management system (LMS) and the Customer Service Hotline. • Maintain LMS course catalogs, user accounts, enrollments, and completion records; troubleshoot user issues and coordinate with vendors as needed. • Coordinate customer service requests from residents and other external parties requiring specialized support; manage, follow up on, and report out issues that are delicate in nature to the Director of Housing Quality & Education, Affiliates, and the Office of Legal Affairs, as appropriate. • Assist the Director of Housing Quality & Education in the development of training standards, policies, and procedures, and disseminate information to housing personnel on a timely basis. • Support the monitoring of standards and policy acknowledgment across the portfolio, maintaining accurate records of distribution and receipt. • Provide staff support to the Housing Operations Shared Leadership Network (Network Chair, committees, and the Director, Housing Quality & Education), including preparation of agendas, meeting materials, and minutes. • Manage project implementation and other special requests as assigned by the Director, Housing Quality & Education. • Perform all other duties as assigned by the Director, Housing Quality & Education.

🎯 Requirements

• Bachelor's degree or equivalent required. • Five (5) years of administrative and/or project management experience. • Knowledge of learning management systems and online learning required; experience coordinating and hosting live online webinars preferred. • Knowledge of HUD and LIHTC programs desirable.

🏖️ Benefits

• Comprehensive Medical, Dental & Vision Insurance • 403(b) Retirement Plan with Discretionary Employer Contribution • Generous Paid Time Off (Vacation, Holidays & Sick Leave) • Life Insurance & Short-Term Disability Coverage • Employee Assistance Program for personal and professional support • Wellness Incentives (up to $350 annually) • Early Pay Access (up to 50% up to $1000 of earned wages) • Career Development Opportunities