SVP, Commercial Lines

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📋 Description

• Own revenue growth, profitability, retention, and operational performance across the Commercial Lines portfolio • Develop and execute strategies to accelerate new business production, cross-sell penetration, and organic growth • Lead HUB Leaders, producers, and sales leadership teams to drive accountability and consistent production results • Strengthen carrier partnerships, manage market access, and ensure competitive placement strategies across major commercial segments • Standardize processes, KPIs, reporting, and service delivery models to improve efficiency and client outcomes • Recruit, develop, and retain commercial leaders, producers, and service professionals • Evaluate, integrate, and optimize acquired agencies and commercial books of business • Help shape company strategy, market expansion, and long-term growth initiatives as a senior leadership team member • Ensure exceptional commercial client service while maintaining retention and account profitability • Champion tools, systems, and data-driven decision-making to improve producer effectiveness and operational scale • Meet or exceed Commercial Lines revenue and EBITDA targets • Increase organic growth and producer productivity • Improve retention across key commercial client segments • Implement standardized operating metrics, reporting, and accountability processes • Execute integration and optimization plans for acquired commercial operations • Strengthen the leadership bench and succession planning • Enhance collaboration between Commercial Lines, Personal Lines, Benefits, and Corporate functions

🎯 Requirements

• 15+ years of progressive leadership experience within commercial insurance brokerage or agency operations • Demonstrated success managing large-scale business units with responsibility for growth, profitability, and operational performance • Experience leading multi-location teams, including producers, sales leaders, service teams, and operational staff • Deep knowledge of middle market, large commercial, specialty, and risk management solutions • Ability to build executive-level carrier partnerships and negotiate market opportunities • History of driving significant organic growth through producer recruitment, development, and accountability • Experience integrating acquired agencies and aligning systems, processes, and cultures • Strong communication and leadership skills with the ability to influence at all organizational levels • Active Property & Casualty license required • Experience leading a regional or national commercial insurance platform • Private equity-backed brokerage experience • Multi-state insurance operations leadership experience • Experience implementing performance scorecards and producer accountability frameworks • Advanced understanding of agency management systems, analytics, and commercial service models • Comfort with an agency management system and service-metrics reporting

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