Inside Sales Specialist

Job not on LinkedIn

🕒 September 17

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⬇️ Inside Sales

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NCR Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1884

💼 Consulting

🍽️ Food & Beverage

🏨 Hospitality

💰 $820M Post-IPO Equity on 2015-11

Consulting • Food & Beverage • Hospitality

NCR Corporation has evolved into two distinct companies: NCR Voyix and NCR Atleos. NCR Voyix provides digital commerce solutions tailored for retailers and restaurants on a global scale, enhancing their sales and customer interaction capabilities. In contrast, NCR Atleos focuses on expanding financial access by transitioning transactions to self-service channels and empowering financial institutions and retailers with its extensive ATM network. Together, these entities continue to build on NCR's legacy of facilitating insights, connections, and experiences across various commerce and financial landscapes.

📋 Description

• Serve as a primary point of contact for clients and internal teams • Drive client satisfaction, retention, and advocacy • Nurture client relationships through calls and emails • Provide reactive and proactive guidance to clients • Address client concerns and resolve issues efficiently • Collaborate with internal teams on projects to deliver positive client outcomes • Work with Account Executives to deliver revenue and new orders through quoting, customer communication, priority organization, and invoicing • Focus on accounts receivable, customer support, renewals, and services to ensure timely receivables • Maintain customer heat maps, customer organization maps, customer priorities, and detailed SFDC optimization • Develop and manage customer activities and internal teams, providing vision and direction to execute operating plans • Participate in organizational design work and identify areas for improvement in the client engagement process • Collaborate with support teams and corporate staff on operational support and client experience issues and projects • Own internal communication with stakeholders and ensure effective client communications • Ensure curriculum and interventions are aligned • Manage programmatic schedules and services for efficient and effective client progression • Identify and implement best practices to increase operational effectiveness • Facilitate team and interdepartmental training and meetings • Produce program status reports throughout the client life cycle

🎯 Requirements

• Demonstrated success in working with teams and driving results to achieve targets • Strong relational skills to communicate positively with people from diverse backgrounds and experiences • Background in operational effectiveness, including navigating ambiguity, budgeting exercises, and meeting operational objectives • Experience identifying, innovating, and implementing best-practice techniques and interventions • Communication skills that create positive impact and engagement, both written and verbal, including presentations • Two years of professional experience preferred • Experience with Microsoft Excel, Word, PowerPoint, and CRM tools, preferably Salesforce • Strong problem-solving abilities and adaptability • Proactive and self-motivated mindset with a passion for delivering an exceptional client experience • Proficiency with virtual communication tools such as Microsoft Teams or Zoom • Thrives in a fast-paced environment that values accountability and continuous improvement • Detail-oriented with the ability to identify potential issues and recommend and implement resolution plans • Ability to multitask; high energy; strong sense of ownership; strong sense of urgency; ability to improvise; strong problem-solving skills; ability to respond in a crisis; ability to rally a team; proven leadership skills • Employment offers are conditional upon meeting the applicable pre-employment screening criteria for the position.