Field Service Technician II

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $48.8k - $73.2k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 Field Service Engineer

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NCR Atleos

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2021

🏦 Banking

💳 Fintech

🏢 Enterprise

Banking • Fintech • Enterprise

NCR Atleos is a company focused on expanding self-service financial access with innovative digital-first technologies, catering to thousands of financial institutions and retailers globally. With its leading ATM-as-a-Service offerings, NCR Atleos reduces costs and complexity through a comprehensive end-to-end ATM outsourcing solution. It operates the world's largest independent global ATM network, providing unmatched managed services and market-leading ATM software. The company pioneers in self-service technologies, including card-free cash access and mobile cash withdrawal, aimed at transforming operations and delivering exceptional customer experiences. NCR Atleos continues to pioneer innovations in the fintech and banking sectors.

📋 Description

• Perform customer installation, maintenance, and service calls promptly and effectively • Service electromechanical equipment such as ATMs and self-checkout systems within an assigned territory • Perform maintenance repairs and system overhauls • Manage network faults and traffic, configuration, security, and remote system access • Organize and triage customer issues and handle problems proactively • Communicate with customers in an open, helpful, and engaging manner • Act as a first-line response and ambassador for the NCR Atleos brand

🎯 Requirements

• Local candidate to the specific geographic area • Authorized to work in the US • At least 19 years of age • Valid driver’s license and driving record satisfying NCR Atleos fleet requirements • PC skills, basic electronic skills, and operating system familiarity • Ability to perform essential job functions with or without reasonable accommodation • Ability to travel for prolonged periods and drive several hours per day • Availability for rotating and weekend shifts • Ability to carry and lift tools, parts, and equipment weighing up to 50 lbs. without assistance • Ability to bend, squat, walk, stand, sit, reach, work with hands, and repetitively grasp and manipulate objects of varying sizes • Preferred: familiarity with large servers, mainframe computers, and imaging software • Preferred: A+ Certification, CompTIA, or N+ Certification • Preferred: one or more years of related experience

🏖️ Benefits

• Formal training provided through NCR Atleos • Virtual and hands-on classroom training • Dedicated teachers, mentors and coaches • Medical Insurance • Dental Insurance • Life Insurance • Vision Insurance • Short/Long Term Disability • Paid Vacation • 401k