Field Service Technician II

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NCR Atleos

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2021

🏦 Banking

💳 Fintech

🏢 Enterprise

Banking • Fintech • Enterprise

NCR Atleos is a company focused on expanding self-service financial access with innovative digital-first technologies, catering to thousands of financial institutions and retailers globally. With its leading ATM-as-a-Service offerings, NCR Atleos reduces costs and complexity through a comprehensive end-to-end ATM outsourcing solution. It operates the world's largest independent global ATM network, providing unmatched managed services and market-leading ATM software. The company pioneers in self-service technologies, including card-free cash access and mobile cash withdrawal, aimed at transforming operations and delivering exceptional customer experiences. NCR Atleos continues to pioneer innovations in the fintech and banking sectors.

📋 Description

• Perform customer installations, maintenance, and service calls promptly and effectively • Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory • Perform scheduled maintenance, corrective repairs, and system overhauls • Diagnose and resolve hardware, software, networking, and system configuration issues • Manage network faults, system access, security settings, and remote connectivity • Organize and triage customer issues and address problems proactively • Communicate with customers professionally with a focus on resolution • Participate in virtual and hands-on training programs • Comply with company policies, health and safety standards, timekeeping, fleet, and safe-driving requirements • Support adjacent service territories when operationally needed • Optionally participate in overnight travel assignments to support broader service coverage

🎯 Requirements

• Local candidate to the specific geographic area • Authorized to work in the United States • At least 19 years of age • Valid driver’s license and driving record meeting NCR Atleos fleet requirements • PC skills, basic electronic skills, and operating system familiarity • Ability to travel and drive several hours per day • Ability to work rotating and weekend shifts • Ability to carry and lift tools, parts, and equipment weighing up to 50 lbs. without assistance • Ability to bend, squat, walk, stand, sit, reach, and perform repetitive hand movements • Familiarity with large servers, mainframe computers, and imaging software • A+ Certification, CompTIA, or Network+ (N+) Certification preferred • One or more years of related experience preferred

🏖️ Benefits

• Formal training provided through NCR Atleos • Virtual and hands-on classroom training • Dedicated teachers, mentors and coaches • Medical Insurance • Dental Insurance • Life Insurance • Vision Insurance • Short/Long Term Disability • Paid Vacation • 401k • Optional overnight travel assignments with company-policy reimbursement