Field Engineer 1 – Imaging

🔥 0 minutes ago

🌺 Hawaii – Remote

🌺 Hawaii – Remote

💵 $60k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Perform on-time and accurate preventative maintenance on equipment in one or more imaging modalities • Follow Field Modification Instructions and Instrument Service Information bulletins • Work with experienced Field Engineers to learn troubleshooting, repair, and equipment installation techniques • Assist with equipment installation • Perform basic troubleshooting and service repairs on designated equipment • Communicate with teammates, colleagues, and customers to ensure issue resolution and follow-up • Recommend value-added services to customers • Maintain customer service logs and internal service records • Order repair parts and manage cycle times • Use the GEHC escalation process and work with regional and national support on corrective action plans • Serve as a member of the account community for key accounts • Engage commercial counterparts, identify sales leads, participate in contract renewals, and support revenue programs • Build and enhance customer relationships • Monitor competitor information and market trends • Answer service calls independently without assistance within one year of employment • Complete planned Quality, EHS, and Compliance activities

🎯 Requirements

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or a related field; OR equivalent military education; OR participation in the formal GEHC Biomed/FE Services Internship or Military Externship program • High School Diploma/GED and 4 or more years of experience servicing electronic equipment as an alternative qualification • Experience with web applications and Microsoft Suite products • Successful completion of GEHC's standard background check, including a post-offer drug test • Compliance with customer access policies, including required immunizations and possible additional drug tests or background checks • Ability to lift, carry, push, and pull up to 35 lbs. unassisted • Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods • Ability to reach at, above, and below shoulder level; flex/extend neck; and demonstrate good hand and finger dexterity • Required color, close, distance, peripheral, and depth vision as applicable • Must have and maintain a valid driver's license • Willingness to work after hours or a rotating on-call schedule, including weekends, as necessary • Compliance with GEHC quality, EHS, compliance, legal, and regulatory requirements • Must be legally authorized to work in the United States • GE HealthCare will not sponsor employment visas for this opening

🏖️ Benefits

• Medical, dental, and vision insurance • Paid time off • 401(k) plan with employee and company contribution opportunities • Life, disability, and accident insurance • Tuition reimbursement • Professional development • Relocation assistance • Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI) • Competitive compensation