Learning Experience Designer

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $68k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

Where this job comes from

Posted on NeighborWorks America's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of NeighborWorks America

NeighborWorks America

201 - 500 employees

Founded 1978

🤲 Charity

🏠 Real Estate

📚 Education

Charity • Real Estate • Education

NeighborWorks America is a congressionally chartered national nonprofit that creates opportunities for people to live in affordable homes, improve their lives, and strengthen communities. For over 45 years it has supported a network of nearly 250 local organizations across every U. S. state, D. C. , and Puerto Rico with grants, training, and technical assistance. NeighborWorks delivers practical solutions in affordable housing, homeownership counseling, rental housing, financial capability, and comprehensive community development — including significant training and professional development programs and measurable impacts (e. g. , thousands of training certificates and new homeowners reported in FY24).

📋 Description

• Develop and maintain online learning content using course authoring tools including Articulate Rise and Storyline • Apply instructional design best practices for adult learners • Revise existing course content based on curriculum updates and learner feedback • Support design and development of VILT and ILT courses, including asynchronous mini-courses • Adapt courses for in-person, virtual instructor-led and self-guided modalities • Conduct accessibility reviews and remediate course materials • Ensure compliance with ADA, WCAG and organizational accessibility standards • Perform quality assurance reviews of learning materials and digital courses • Identify and resolve content, functionality and user experience issues • Review, update and maintain course content within Thinkific • Support course setup, testing and learner experience improvements • Troubleshoot LMS delivery and content updates • Conduct course audits for accuracy and consistency • Assist with translation and localization of learning materials • Organize translated content within learning platforms and authoring tools • Support content standardization across the course catalog • Assist with special projects and strategic learning initiatives • Develop and produce mini-courses and emerging learning formats • Create interactive learning assets supporting application, reflection, collaboration and problem-solving • Assist with multimedia production and learner engagement enhancements • Contribute to continuous improvement and innovation across the learning portfolio • Work in partnership with the Learning Design team across multiple learning initiatives

🎯 Requirements

• Bachelor’s Degree in Education, Instructional Technology or related areas, and/or relevant work experience • 5 years of experience in education, training, learning design or related areas • Strong instructional design and adult learning expertise • Experience applying end-to-end instructional design methodologies • Strong understanding of learner-centered design principles • Excellent attention to detail and quality standards • Ability to support multiple projects and competing priorities • Strong collaboration and communication skills • Experience working independently in a remote environment • Comfort learning and adapting to new technologies and processes • Sensitivity to racial, gender, sexual orientation and cultural differences • Effective, respectful, and timely communications with internal and external stakeholders • Listening effectively and seeking and accepting feedback • Analytic, thoughtful and strategic thinking • Microsoft Productivity Suite • Generative AI • Articulate Rise and Storyline • LMS knowledge; Thinkific experience preferred but not required • Experience developing courses using Articulate Rise and Storyline or other course development tools • Video editing experience using Camtasia and/or other multimedia development tools • Knowledge of ADA/WCAG accessibility standards and remediation practices • Experience working within learning management systems, preferably Thinkific • Familiarity with multilingual learning content development and translation workflows • Experience supporting professional, workforce, or continuing education programs • Experience developing content for self-guided and instructor-led learning environments • Experience designing project-based, experiential or problem-centered learning experiences • Experience developing workforce, professional development or adult learning programs • Familiarity with blended learning, VILT and multi-modality course design • Experience creating learning experiences emphasizing application, collaboration and authentic assessment • Willingness to travel

🏖️ Benefits

• 401(k) match of up to 12% • 11 paid holidays • Generous leave • 40 hours of paid volunteer time • Industry-leading benefits • Staff Training and Education Program (STEP) • Continued learning and professional development • Remote work environment

Apply Now

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