Higher Education Account Executive

🔥 0 minutes ago

🌽 Illinois, Iowa, +5 more states – Remote

🌽 Illinois – Remote 🌾 Iowa – Remote 🌾 Nebraska – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🧀 Wisconsin – Remote

💵 $80k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

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Nelnet

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1996

📚 Education

💸 Finance

⚡ Energy

Education • Finance • Energy

Nelnet is a diversified services company that provides a wide range of solutions including government services, consumer services, technology services, and federal student loan services. The company specializes in customer-centric services, operational optimization, and support, offering digital accessibility, custom development, data analytics, artificial intelligence, and information security. Nelnet also offers business process outsourcing, contact center and back-office processing, loan servicing, and education services. Furthermore, Nelnet is involved in financial management, payment technology, and renewable energy through tax equity funding and solar installations. Nelnet is committed to enhancing education, government service provision, and energy innovation, promoting community engagement and philanthropic efforts through partnerships.

📋 Description

• Retain current higher education accounts designated in territory • Grow existing client base, while identifying upsell and cross sell opportunities • Work collaboratively with sales leadership to assist with the generation of new business opportunities with current and prospective clients • Build positive line of communication to maintain and enhance relationships with clients • Ownership of overall client satisfaction by proactively anticipating client needs and maintaining monthly contact with clients • Meet on campus at least one time per year to deliver an annual account review • Assist in the coordination of sales and product revisions to existing clients • Expand knowledge base of different ERP systems and how they integrate with Nelnet Campus Commerce solutions • Work closely across Nelnet Campus Commerce department lines to resolve client related problems and issues • Develop intimate understanding of client needs and the practical application of Nelnet Campus Commerce solutions on their campus through client interaction • Advocate for client needs, such as new features, services and programs needed to enhance the level of services and solutions offered by Nelnet Campus Commerce • Actively participate in the evaluation of new product client requests • Attend trade shows, conference and other events as needed to support client communication and engagement • Gather competitive information to assist in continually evaluating market position • Review client contracts, maintain contract end dates, and proactively engage the client to extend/review the term and product offering • Consult with Finance in relation to contract issues, pricing, billing, reconciliation issues and bank information

🎯 Requirements

• Bachelor's degree, or equivalent, preferably in business and/or technology • Minimum of 3-5 years of sales and Account Management experience • Background in Higher Education market • Experience with billing, payment processing and ecommerce services is helpful • Experience with commonly utilized ERP systems within Higher Education- Oracle (PeopleSoft, Cloud), Ellucian (Banner, Colleague, Power Campus), Workday, Jenzabar, etc. is preferred • Experience selling to, supporting, or managing relationships with colleges, universities, or higher education institutions • Understanding of higher education administrative, financial, enrollment, student account, or technology environments. • Experience with higher education ERP, SIS, payment, or campus technology solutions preferred.

🏖️ Benefits

• medical, dental, vision • HSA and FSA • generous earned time off • 401K/student loan repayment • life insurance & AD&D insurance • employee assistance program • employee stock purchase program • tuition reimbursement • performance-based incentive pay • short- and long-term disability • robust wellness program