Manager – Account Executives, West

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🔥 0 minutes ago

🐻 Alaska, Arizona, +19 more states – Remote

🐻 Alaska – Remote 🌵 Arizona – Remote 🏄 California – Remote 🌺 Hawaii – Remote 🥔 Idaho – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote ⚜️ Louisiana – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🌶️ New Mexico – Remote 🌾 North Dakota – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote ❄️ Minnesota – Remote 🗿 South Dakota – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ☕ Washington – Remote 🦬 Wyoming – Remote

💵 $110k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Nelnet

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1996

📚 Education

💸 Finance

⚡ Energy

Education • Finance • Energy

Nelnet is a diversified services company that provides a wide range of solutions including government services, consumer services, technology services, and federal student loan services. The company specializes in customer-centric services, operational optimization, and support, offering digital accessibility, custom development, data analytics, artificial intelligence, and information security. Nelnet also offers business process outsourcing, contact center and back-office processing, loan servicing, and education services. Furthermore, Nelnet is involved in financial management, payment technology, and renewable energy through tax equity funding and solar installations. Nelnet is committed to enhancing education, government service provision, and energy innovation, promoting community engagement and philanthropic efforts through partnerships.

📋 Description

• Lead a team of Account Executive professionals to achieve high levels of sales and service performance • Manage team to high quality, high value and high quantity activity metrics • Coach and mentor direct reports sharing best practices leveraging experience and successes • Act as a role model supporting AEs with client engagement and interactions • Support large cross-sell opportunities and key account retention with direct reports, including virtual and in-person attendance • Provide guidance on Account Planning efforts with assigned team • Assist with onboarding, training, and orientation of new AEs • Conduct regular Sales Team calls to exchange ideas, successes, challenges and relevant topics to support team growth • Retain and grow current higher education accounts designated in territory by reviewing client contracts, maintaining contract end dates, championing utilization, and proactively engaging clients to extend/review the term and product offering • Build positive line of communication (based on mutual respect, trust, integrity, and clear, honest and open dialog) to maintain and enhance relationships with clients • Conduct a structured meeting on campus (or virtual if required) for each client institution at least one time per year to deliver an annual account review communicating Nelnet’s value and long-range planning objectives • Develop intimate understanding of client needs at all levels of the institution, and articulate the practical application of Nelnet Campus Commerce solutions on each campus through client interaction • Actively participate in the evaluation of new product client requests, creating a business case study in order to justify investment • Actively participate in the evaluation and prioritization of product solution development, as well as project timing and deployment • Coordinate and assist in the creation and distribution of client communications (e.g., upgrades, enhancements, new features, etc.) • Generate, complete and track project and change request forms, documenting these activities in the CRM • Leverage relationships to expand Nelnet Campus Commerce solutions utilized by exiting clients • Attend trade shows, conference and other events as needed to support client communication and engagement • Gather competitive information to assist in continually evaluating market position • Work collaboratively with the full sales team and other lines of business to develop a strategic customer service plan and to resolve any customer issues • Willing to travel roughly 50%

🎯 Requirements

• Bachelor’s Degree, or equivalent experience, preferably in business and/or technology • Minimum of 5 years of sales management experience • Previous managerial experience with sales and/or customer relationship management preferred • Background in higher education market or SaaS is a plus • Experience with billing, payment processing and ecommerce services is helpful • Experience with commonly utilized ERP systems within higher education. Experience with Oracle (PeopleSoft, Cloud), Ellucian (Banner, Colleague, Power Campus), Workday, Jenzabar, etc. is preferred.

🏖️ Benefits

• medical • dental • vision • HSA and FSA • generous earned time off • 401K/student loan repayment • life insurance & AD&D insurance • employee assistance program • employee stock purchase program • tuition reimbursement • performance-based incentive pay • short- and long-term disability • robust wellness program