Group Product Manager, Payments

Job not on LinkedIn

🔥 0 minutes ago

☕ Washington – Remote

☕ Washington – Remote

💵 $520k - $1M / year

⏰ Full Time

🟠 Senior

🔴 Lead

✅ Product Manager

👻 Ghost score 0%

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Netflix

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1997

📱 Media

👥 B2C

Media • B2C

Netflix is a global streaming entertainment company and content producer whose stated mission is "to entertain the world. " It operates a consumer-facing subscription platform offering on-demand TV shows, films, and original programming, and also runs a public careers site emphasizing culture, inclusion, and hiring accommodations. The provided text highlights Netflix’s focus on recruiting talent worldwide, its work-life and culture pages, and its public-facing employer materials.

📋 Description

• Oversee the design, implementation, and continuous improvement of payment lifecycle touchpoints • Ensure frictionless onboarding, high conversion, and proactive retention • Partner with engineering, regional, data science, legal, finance, and customer service teams • Deliver localized, compliant, and high-performing payment experiences • Drive initiatives to expand into new markets and support new business models • Use data and analytics to identify pain points and optimize payment flows • Deliver targeted interventions to reduce churn and maximize customer lifetime value • Ensure billing and invoicing systems are robust, scalable, and compliance-ready • Partner with other Netflix product teams on payment lifecycle solutions and cross-domain experiences • Lead and mentor Product Managers across Checkout & Payment Onboarding, Retention, and Billing & Invoicing

🎯 Requirements

• 8+ years proven experience in product management, ideally within payments, checkout, retention, billing, or financial systems • Deep understanding of global payment systems, recurring subscription models, payment onboarding flows, and lifecycle management • Experience optimizing checkout conversion, payment approval rates, and reducing involuntary churn • Experience leveraging machine learning and data-driven approaches to optimize payment flows, personalize retention strategies, or drive business outcomes in product management • Familiarity with regulatory compliance requirements for payments, billing, and invoicing, including tax, VAT/GST, and regional regulations • Understanding of subscription lifecycle events, including sign-up, proration, upgrades/downgrades, suspensions, and reactivations • Experience developing and executing retention strategies, including payment recovery, retries, and personalized interventions • Ability to analyze complex payments and billing scenarios and develop user-centric, scalable solutions • Experience leading cross-functional teams and collaborating with engineering, design, finance, legal, and regional partners • Exceptional communication and stakeholder management skills • Strong analytical and problem-solving skills; comfortable with data-driven decision-making • Excellent project management and organizational skills • Demonstrated ability to build strong partnerships and work collaboratively across domains and geographies • Strategic thinking with a bias for action • High level of ownership, accountability, and attention to detail

🏖️ Benefits

• Health Plans • Mental Health support • 401(k) Retirement Plan with employer match • Stock Option Program • Disability Programs • Health Savings and Flexible Spending Accounts • Family-forming benefits • Life and Serious Injury Benefits • Paid leave of absence programs • Full-time hourly employees accrue 35 days annually for paid time off, including vacation, holidays, and sick paid time off • Full-time salaried employees are immediately entitled to flexible time off