Staff Engineer, Director – Records & Tax Platforms

🔥 1 minute ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🔴 Lead

🧑‍💻 Full-stack Engineer

👻 Ghost score 10%

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Neumo

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏛️ Government

☁️ SaaS

Government • SaaS

Neumo is a leading government automation and cloud software platform that powers transactions and interactions between government agencies and the communities they serve. Neumo offers a unified SaaS platform and specialized products for revenue and tax compliance, payments and revenue management, DMV self-service kiosks, court and justice solutions, land and vital records, ID verification, eSignatures, reporting/analytics, and IT managed services. Trusted by 4,500+ state and local agencies across North America, Neumo processes hundreds of millions of transactions and helps agencies collect and manage public revenue and services.

📋 Description

• Own the target architecture for the Records and Tax platforms, including shared services, data models, and infrastructure • Lead design reviews and define expectations for design documentation • Drive multi-quarter modernization work while maintaining uninterrupted agency operations • Make and document build, buy, and refactor decisions • Define and evolve engineering standards for code quality, testing, APIs, data modeling, observability, deployment, and documentation • Implement standards through tooling, automated checks, templates, and paved paths • Improve code review and technical decision-making through direct participation and coaching • Set availability, latency, and durability targets, including SLOs and error budgets • Lead architecture for fault tolerance, graceful degradation, disaster recovery, and data integrity • Plan capacity for seasonal tax, recording, and reconciliation workloads • Own performance engineering, including load testing, profiling, query optimization, and production instrumentation • Lead or advise on major incident response and post-incident reviews • Partner with Security and Compliance on access control, auditability, data retention, redaction, and payment-adjacent controls • Mentor senior and staff-track engineers • Translate technical risk for executive decision-makers • Represent engineering in conversations with agency customers

🎯 Requirements

• 12+ years building and operating production software, including significant time at staff/principal level or equivalent scope • Demonstrated ownership of architecture for large, multi-team, multi-service systems and evidence those systems held up over time • Deep experience with distributed systems, data modeling, and relational databases at scale, including migrations of live data with no tolerance for loss • Track record of establishing engineering standards that teams adopted • Hands-on depth in resiliency and performance, including SLOs, capacity planning, failure-mode analysis, observability, and incident command • Strong experience with cloud infrastructure and modern delivery practices, including IaC, CI/CD, and progressive rollout • Exceptional written communication, including design documents, RFCs, and architectural decision records • Ability to lead through influence without formal authority • Proven effectiveness in a remote, distributed engineering organization • Experience in government technology, regtech, fintech, payments, or another regulated domain with strong audit and compliance requirements • Experience with tax calculation, billing, or financial reconciliation systems • Experience with document management, content-heavy systems, or search at scale • History of modernizing legacy platforms incrementally while keeping them running • Familiarity with StateRAMP, FedRAMP, SOC 2, CJIS, or PCI DSS

🏖️ Benefits

• Competitive benefits and compensation package • Fully remote work arrangement