Senior Salesforce Consultant, Managed Services

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $87.4k - $266.3k / year

⏰ Full Time

🟠 Senior

🌐🧑‍💼 Salesforce Consultant

🦅 H1B Visa Sponsor

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👻 Ghost score 5%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NeuraFlash

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏭 Manufacturing

📣 Marketing

Consulting • Manufacturing • Marketing

NeuraFlash is a leading provider of AI-powered solutions across multiple industries, specializing in the implementation and integration of Salesforce and AWS platforms. They offer a wide range of services, including change management, data analytics, and managed services, tailored to sectors like manufacturing, retail, communications, financial services, and more. As a Salesforce and AWS partner, NeuraFlash is known for its innovative AI solutions, including Agentforce Service Cloud and Voice, which help businesses streamline operations and enhance customer service. Through their dedicated team of experts, NeuraFlash aims to create seamless, transformative experiences for their diverse clientele, leveraging their expertise in automation and data integration to deliver real business outcomes.

📋 Description

• Serve customers as a Senior Consultant, owning functional delivery and execution • Provide industry best practices and act as a trusted client advisor • Leverage Salesforce and Amazon platforms, including Experience Cloud, Service Cloud, Sales Cloud, Knowledge, and Amazon Connect • Translate business requirements into scalable solution designs and configurations • Drive continuous improvement and innovation on long-term customer engagements • Lead requirements gathering and act as the Salesforce and/or Amazon platform expert • Own client and team onboarding activities • Partner with customers to define and manage the backlog • Define user personas • Write and groom user stories • Decompose user stories into actionable tasks • Lead 3–4 managed services engagements concurrently with global delivery teams • Track budget consumption, timelines, and resource staffing per contract • Own engagement status, risks, issues, and client communication • Perform routine and complex Salesforce configuration and enhancements • Work with the Delivery Owner toward client satisfaction • Coach and mentor junior functional and technical team members • Stay current on new Salesforce and Amazon capabilities

🎯 Requirements

• 3–5+ years of hands-on Salesforce platform experience solving complex use cases • Significant business process, technical consulting, or enterprise architecture experience • Solid understanding of the full Salesforce Platform and its architecture • Understanding of Amazon products is a plus • Willingness and ability to learn new technologies • Strong written and oral communication • Client-facing experience in project management/ownership, discovery and design, and delivering solution options to customers • Experience writing user stories with estimation/sizing and release planning • Certified Salesforce.com Admin certification with either Sales Cloud or Service Cloud Consultant certification • Additional Salesforce certifications or accreditations are a plus, preferably AI Specialist, Community Cloud, Field Service Lightning Consultant, or CPQ Specialist • Attention to detail • Strong team-player skills • Flexibility to change

🏖️ Benefits

• Remote work opportunities • Flexible working arrangements • Travel opportunities, with anticipated travel commitment of up to 25% for certain roles • Town halls and company meetings • Team celebrations and social events