Patient Access Representative

Job not on LinkedIn

🔥 16 hours ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $20 - $28 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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New Jersey Urology, LLC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

👥 B2C

🧘 Wellness

Healthcare • B2C • Wellness

New Jersey Urology, LLC is a multi-site urology practice and specialty physician group affiliated with Summit Health that provides comprehensive urologic care, including diagnostics, procedures, surgery, preventive screenings, and patient education. The organization operates many clinic locations across New Jersey and nearby regions, offers patient-facing services such as online portals, appointment scheduling, billing and urgent care access, and emphasizes coordinated care, referrals, and community outreach.

📋 Description

• Serve as the first point of contact for patients • Provide exceptional customer service • Facilitate general appointment and escalation appointment scheduling • Register new patients • Review and update demographics for existing patients • Verify insurance information • Answer general patient questions • Prepare patient messages for providers, triage, surgical scheduling and other internal departments • Greet patients promptly, courteously and helpfully • Handle inbound calls for a high-volume practice while working remotely • Document patient requests and concerns accurately in EPIC EMR • Resolve patient inquiries and concerns • Escalate emergent concerns appropriately and in a timely manner • Perform other duties as assigned

🎯 Requirements

• High School Diploma • One year of experience working in a medical practice or in a health insurance organization • Excellent verbal and written communication skills • Prior use of EMR systems preferred • Strong self-management skills in a remote work environment • Professional and positive interaction with patients, colleagues, managers and executive team • High degree of maturity, integrity, loyalty and creativity • Strict confidentiality and HIPPA compliance • Thorough knowledge of computer information systems • Ability to solve practical problems and interpret written, oral, diagram or schedule instructions

🏖️ Benefits

• Comprehensive medical, dental and vision plans • HSA / FSA • 401(k) matching • Employee Assistance Program (EAP) • Competitive compensation