
501 - 1000 employees
Founded 2018
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
New Charter Technologies is a leading platform comprised of high-performing Managed Service Providers (MSPs) across North America, specializing in IT solutions for small and medium-sized businesses. They offer a comprehensive range of services including IT managed services, co-managed IT, consulting, outsourcing, and advanced cybersecurity. Their mission is to transform clients' IT needs from a necessary expense into a strategic advantage, leveraging modern technology and personalized service to enhance business productivity and innovation.
🔥 6 hours ago
🌵 Arizona, California, +6 more states – Remote
💵 $80k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
👮♂️ Cybersecurity / Security Engineer
🚫👨🎓 No degree required
👻 Ghost score 9%
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501 - 1000 employees
Founded 2018
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
New Charter Technologies is a leading platform comprised of high-performing Managed Service Providers (MSPs) across North America, specializing in IT solutions for small and medium-sized businesses. They offer a comprehensive range of services including IT managed services, co-managed IT, consulting, outsourcing, and advanced cybersecurity. Their mission is to transform clients' IT needs from a necessary expense into a strategic advantage, leveraging modern technology and personalized service to enhance business productivity and innovation.
• Partner with the Security & Compliance Lead to support Cybersecurity Services clients across all service tiers • Lead recurring client security strategy sessions and manage deliverables including bi-annual strategy sessions, security training, and vulnerability identification efforts • Support policy development, remediation planning, security awareness initiatives, and coordinated guidance between Cyber74, Kinetix, and clients • Oversee Cybersecurity Services delivery by managing the Security ConnectWise board and tracking deliverables, progress, and issues • Execute and coordinate ransomware detection and response activities, vulnerability assessments and remediation, security policy and compliance documentation, business continuity and disaster recovery guidance, and support for compliance tools and audit frameworks • Maintain accurate documentation of client security systems and configurations • Collaborate with Projects, Onboarding, Client Success, and Responsive Support teams on security-related escalations, incidents, and client-specific concerns • Participate in incident response and cybersecurity awareness initiatives for internal and external stakeholders • Manage delivery metrics, OKRs, and ARIS reporting, communicate status to stakeholders, and identify opportunities to expand client engagement with Cybersecurity Services
• 3–5+ years of IT experience, preferably in a client-facing or service delivery capacity • 2+ years of cybersecurity and compliance experience • Strong knowledge of cybersecurity frameworks, risk management, and compliance best practices • Experience with vulnerability management, policy implementation, and security awareness training • Proficiency managing Windows, macOS, cloud, and networking environments • Industry certifications such as Security+, A+, or Network+ preferred • Demonstrated success managing client relationships and driving service excellence preferred • Strong organizational and process-management skills preferred • Excellent verbal, written, and interpersonal communication skills preferred • Collaborative, service-driven approach with strong attention to detail and quality preferred
• Growth and learning initiatives • Employee benefits • Company innovation opportunities • Inclusive workplace and equal opportunity employment
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