
501 - 1000 employees
Founded 2018
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
New Charter Technologies is a leading platform comprised of high-performing Managed Service Providers (MSPs) across North America, specializing in IT solutions for small and medium-sized businesses. They offer a comprehensive range of services including IT managed services, co-managed IT, consulting, outsourcing, and advanced cybersecurity. Their mission is to transform clients' IT needs from a necessary expense into a strategic advantage, leveraging modern technology and personalized service to enhance business productivity and innovation.
🔥 2 minutes ago
🏄 California – Remote
💵 $100k / year
⏰ Full Time
🔴 Lead
👨💼 Chief Technology Officer (CTO)
👻 Ghost score 6%
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501 - 1000 employees
Founded 2018
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
New Charter Technologies is a leading platform comprised of high-performing Managed Service Providers (MSPs) across North America, specializing in IT solutions for small and medium-sized businesses. They offer a comprehensive range of services including IT managed services, co-managed IT, consulting, outsourcing, and advanced cybersecurity. Their mission is to transform clients' IT needs from a necessary expense into a strategic advantage, leveraging modern technology and personalized service to enhance business productivity and innovation.
• Serve as the primary strategic technology advisor for assigned clients • Establish trusted relationships with executives, business owners, and key decision-makers • Lead technology strategy meetings and technology business reviews • Communicate findings, risks, recommendations, and investment priorities in business-focused terms • Develop and maintain strategic technology roadmaps, IT budgets, and lifecycle management plans • Evaluate client technology environments for infrastructure risks, inefficiencies, and modernization opportunities • Develop practical recommendations and coordinate solutions with stakeholders • Implement proactive IT strategies to reduce support issues, prevent emergencies, and lower total IT ownership costs • Identify and recommend emerging technologies, strategic improvements, and service offerings • Recommend and position Kinetix services to existing clients • Use ScalePad to track assets, evaluate lifecycles, develop replacement budgets, and prepare technology business reviews • Coordinate with internal technical teams, service delivery personnel, vendors, and external partners • Assist internal teams with escalations, technical questions, and strategic decisions • Partner with Cybersecurity Services on security, risk management, and compliance considerations • Maintain documentation of client IT systems, infrastructure configurations, assets, and recommendations • Monitor evolving client technology needs and business priorities • Deliver a consultative, service-oriented client experience focused on measurable value and long-term relationships
• 5+ years of professional information technology experience • Broad knowledge of IT infrastructure, operational best practices, and technology lifecycle management • Client-facing experience in a consultative, technical advisory, or account management role • Experience presenting technology strategies and recommendations to executive stakeholders • Strong technical knowledge of Windows and macOS environments, servers, cloud infrastructure, networking, and modern business technology solutions • Experience evaluating technology environments, identifying improvement opportunities, developing strategic recommendations, and supporting organizational technology initiatives • Excellent communication, facilitation, analytical, problem-solving, and organizational skills • Ability to manage multiple client relationships and translate technical concepts into clear business recommendations • Preferred: experience as a vCIO, IT Director, technical strategist, or strategic technology advisor within an MSP environment • Preferred: experience developing client technology roadmaps, IT budgets, lifecycle management plans, and executive-level technology business reviews • Preferred: familiarity with ScalePad • Preferred: working knowledge of Cisco Meraki, Jamf MDM, Microsoft Intune, Microsoft Azure, Okta, OneLogin, CrowdStrike, and ThreatLocker • Preferred: experience recommending technology services, supporting account growth, and identifying client IT improvement opportunities • Relevant IT training or professional certifications such as CompTIA A+, Network+, Security+, or equivalent technical credentials are preferred • Strategic technology planning and tactical problem-solving ability • Strong integrity, professionalism, confidentiality, accountability, collaboration, adaptability, and service orientation
• Growth and learning initiatives • Employee benefits • Company innovation initiatives • Inclusive work environment • Equal opportunity employment
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