Field Technician

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $35 - $40 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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New Era Technology

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

New Era Technology is a global technology solutions provider offering a wide range of services and solutions, including cloud services, professional and managed services, cybersecurity, collaboration and unified communications, data networking, digital transformation, and physical security. With a team of engineers, designers, installers, and technicians, New Era Technology collaborates with over 20,000 customers and operates through 80+ offices worldwide. They are recognized as a top integrator for AV and video collaboration and offer industry-specific solutions for sectors such as healthcare, education, government, banking, finance, and retail. New Era Technology aims to help businesses adapt to the rapidly changing digital landscape through innovative technology solutions and customized services.

📋 Description

• Provide local field service and regional/national installation, supervision, and QA support • Complete field work at customer sites and act as installer and supervisor to subcontractors • Ensure field operations are executed safely, on time, and according to scope of work • Build and maintain trusted customer and stakeholder relationships • Build alliances and partnerships with subcontractors • Improve customer satisfaction/NPS scores • Complete client and company checklists, photos, and test results electronically within 24 hours of completion • Keep Project Managers apprised of job progress and problems • Provide after-hours or emergency service as needed • Complete surveys and quality audits • Follow company policies, standards, controls, and app-based tools • Install cabling infrastructure, including single/multi-mode fiber, copper Category 3/5e/6 cabling, 18/2 twisted pair, racks/cabinets, and grounding systems • Install, troubleshoot, and service POS, CCTV, video monitoring, security systems, computer, and low-voltage cabling equipment • Install equipment in furniture, cabinets, and closets • Install high-speed circuits, routers, switches, and modems, including Cisco and Adtran equipment • Maintain a company-issued fleet vehicle

🎯 Requirements

• Experience working with subcontractors • In-depth experience with cabling infrastructure installation, termination and testing • Experience installing, programming and servicing telephone, PBX and key systems • Experience installing, troubleshooting and servicing 2 or more of POS, CCTV, video monitoring, security systems, computer and low voltage cabling equipment • Knowledge of high-speed circuits, routers, switches and modems • Knowledge of Cisco and Adtran high speed circuits, routers and switches • Ability to login to network equipment via a GUI or command line using PuTTY or similar terminal emulator • Knowledge of IP subnetting • Knowledge of wireless networking, specifically Ekahau, AirMagnet or similar tools • Some experience with desktop/laptop support • Valid driver’s license • Ability to properly use basic hand tools, power tools, and testing tools • Knowledge and experience with time tracking software • Intermediate MS Office skills, including Word, Excel and Outlook • English language skills • Ability to travel by car and plane 100% of the time • Ability to carry required tools and materials and lift up to 80 lbs. • Ability to use 6, 8, 10 and 12ft ladders and scissor/boom lifts

🏖️ Benefits

• Full Benefits • Medical • Dental • Vision • 401K match • 28 PTO Days including company holidays • All Personal Protective Equipment is supplied by the Company where required • Continuous training • Professional development opportunities