Director – Technical Program Management

🔥 13 hours ago

🏄 California, Oregon, +1 more states – Remote

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💵 $193k - $241k / year

⏰ Full Time

🔴 Lead

📋 Program Manager

🦅 H1B Visa Sponsor

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Logo of New Relic

New Relic

1001 - 5000 employees

Founded 2008

🏢 Enterprise

☁️ SaaS

🔒 Cybersecurity

Enterprise • SaaS • Cybersecurity

New Relic is a comprehensive monitoring and observability platform designed to help organizations understand and optimize the performance of their applications and infrastructure. It provides a range of tools for application performance monitoring (APM), infrastructure monitoring, and data insights, enabling users to track performance metrics, detect anomalies, and enhance user experience across various technology stacks. With features like AI monitoring, mobile app monitoring, and vulnerability management, New Relic empowers businesses to improve operational efficiency and maintain system robustness.

📋 Description

• Lead a team of technical program managers driving organizational OKRs • Lead complex initiatives focused on efficiency and productivity while optimizing team execution and collaboration • Manage and coach technical program managers and build the team’s technical program management bench strength • Drive accountability for high performance • Act as a Principal Program Manager on challenging finance-organization problems and projects • Work with company leaders to drive key trade-off decisions • Identify execution gaps and risks and take decisive action in ambiguous, fast-paced environments • Serve as a conduit between the business and the home organization on projects and programs • Build relationships with Directors, VPs, and other leaders across the company • Partner with sales, marketing, finance, customer success, and support teams to launch new capabilities

🎯 Requirements

• 10+ years of experience or equivalent education in engineering and product delivery alongside engineers • Versed in program management methods including Kanban, Lean, SAFe, and Scrum, with real-world applications at scale • 8+ years of experience leading technical program management and/or engineering teams • Aptitude for applying structure to ambiguity and driving measurable outcomes • Strong communication skills and executive presence • Ability to influence without organizational power • Ability to collaborate with technical and non-technical leaders • Experience building trust relationships across an organization • Experience assembling and leading cross-functional teams • Working technical proficiency • Deep understanding of the SDLC, engineering standards, and architectural risk management • Visa sponsorship is not available for this position • Must verify identity and eligibility to work • Must complete employment eligibility verification • Criminal background check required • Bachelor’s degree in computer science, computer engineering, or related field, or equivalent experience (bonus qualification) • Experience with Financial and CRM Systems, SaaS-based applications, and Jira (bonus qualification) • Prior experience with high-growth companies and cross-functional projects (bonus qualification)

🏖️ Benefits

• Corporate bonus plan • Healthcare benefits • Dental benefits • Vision benefits • Parental leave and planning • Mental health benefits • 401(k) plan and match • Flex time-off • 11 paid holidays • Volunteer time-off • Flexible workforce model, including fully office-based, fully remote, or hybrid workplaces

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