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Regional Director – Senior Living

Job not on LinkedIn

🔥 0 minutes ago

🚗 Michigan – Remote

infoinfo

⏰ Full Time

🟠 Senior

👔 Director

Where this job comes from

Posted on NEXDINE Hospitality's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of NEXDINE Hospitality

NEXDINE Hospitality

201 - 500 employees

Founded 2008

🏨 Hospitality

💼 Consulting

📦 Logistics

Hospitality • Consulting • Logistics

NEXDINE Hospitality is a comprehensive dining and hospitality service management provider, specializing in enhancing the dining experience across various sectors including senior living, healthcare, corporate dining, and education. With a focus on personalized service, NEXDINE aims to boost employee satisfaction and improve revenue through exceptional culinary and wellness solutions. They utilize innovative technology and sustainable practices to create high-quality dining environments that prioritize health and wellness for all guests.

📋 Description

• Oversee front-of-house operations, catering services, and resident services across Independent Living, Assisted Living, and skilled nursing facilities • Foster a culture of high-quality service prioritizing resident satisfaction • Develop and implement hospitality standards that create a welcoming environment • Initiate and promote activities encouraging resident involvement and connection • Collaborate with clients to understand event requirements, preferences, and expectations • Plan, organize, and execute catering events • Coordinate with vendors, including catering services, decorators, and entertainment providers • Create detailed event timelines and manage event logistics • Address and resolve issues arising during events • Provide concierge services, including answering inquiries, making reservations, and offering personalized assistance • Maintain a professional and welcoming atmosphere for guests • Handle guest complaints and concerns promptly and effectively • Keep abreast of local events and services to provide relevant information • Coordinate with maintenance staff regarding repairs or improvements • Manage meeting-room scheduling and logistics • Ensure timely delivery of supplies and services • Develop and maintain relationships with facility-related service providers

🎯 Requirements

• Proven experience in event planning and coordination, with a focus on catering events • Strong interpersonal and customer service skills, with the ability to engage effectively with clients and guests • Excellent organizational and multitasking abilities to manage diverse responsibilities • Knowledge of concierge services and a commitment to delivering exceptional guest experiences • Facility management experience, including overseeing maintenance and coordinating logistics • Proficient in Microsoft Office and event planning software • Minimum of 3 years of relevant experience in catering, event planning, concierge services, or facility coordination • Bachelor's degree in Hospitality Management, Event Planning, or a related field preferred

🏖️ Benefits

• Generous Compensation & Benefits Package • Health, Dental & Vision Insurance • Company-Paid Life Insurance • 401(k) Savings Plan • Paid Time Off: Vacation, Holiday, Sick Time • Employee Assistance Program (EAP) • Career Growth Opportunities • Employee Perks & Rewards • Weekly pay via direct deposit

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